Deco M4 wifi clients with wifi connected and "no internet"
I Have a pack of 2 of deco M4R units, wifi was setup, apparently no issues. The network topology is
WAN - ISP router (bridge port) - deco M4 (1Gbps+ cables all over, all ports are 1Gb).
I have exactly the same setup I had with a tp-link wr1043nd v3, that I have now replaced by the pack of 2 deco M4R.
Just bought 3 new nokia 2.2 (android one 9.0), and already on their setup+updates I noticed that they would drop the connection in the middle and I had to disable/enable the network to keep going with the setup!
Now, to definetely troubleshoot this I reset the decos, created a new fresh network with only one deco (left the other unconfigured and powered off), changed the dns of the WAN to 8.8.8.8 + 8.8.4.4, and disabled fast roaming. Nothing else. My tests are being done within 3 meters of the deco and the ISP router.
I also reset 1 of the nokia 2.2, besides adding the google account, nothing else was changed.
I also enabled the wifi on the ISP router (that I keep off) just for testing and comparison.
I am using the android youtube app for tests, I choose a fullhd or 4k video of more than 20 mins and just play it and see if it goes through all of it.
On the ISP router (I selected my own channel 6 here): no issues, connection always fine, speed fine, video plays all.
On the deco (apparently selected channel 9): issues, deco shows white led all time, other devices seem fine, but these nokia 2.2 the wifi shows connected, apparently no issues, but anything net related does not work (sometimes it will show "connected/no internet"). A disconnect + connect works again for some minutes (around 5-7 mins).
I already tried everything on tplink foruns, even spoke to nokia support to see if they had any wifi compalints (had none), checked nokia 2.2 reviews (also no wifi issues). I also notice that on some samsung tablets, using wifi 2.4 the speed is bad (at 1m from the deco!), starts fine at 50+Mbps but drops fast, eventually the average is listed at 5Mbps? With the older wr1043nd, also 1m away, I had the max wifi speed (120Mbps!), and I also get max using the ISP router.
Testing a laptop PC or samsung tablet on 5.2GHz wifi on deco I also get the max speed.
I also noticed by peeking at the http://192.168.68.1 (default) that the CPU keeps going up to almost 100% for nothing, then returns to decent 4%, this keeps going in a loop, does not look normal... I do not see anything major on the logs, the deco shows nokia 2.2 connected, nokia 2.2 shows wifi connected, but there is no internet at all!
I also changed the nokia 2.2 to use a fixed IP instead of dhcp for the deco wifi, I stil have the same wifi conencted/no internet issue, tryed disable mesh for this device, still issues. Nothing seems to fix it. This would need a good debug on the deco unit ...
This is very annoying, and I need to keep doing disable/enable of the deco network to have stuff working. Connected to the ISP router wifi, no manual changes and no issues whatsoever.
I think there is something wrong with this firmware for the deco M4, that causes severe issues within the 2.4Ghz wifi, causing "some" client disconnections, and I cannot troubleshoot further, if this is not fixed, since the nokias work fine woth other non-deco wifi's, I will have to return the decos since 3 devices at home cannot use it?
Just reset both decos and swapped the roles (always keep only the main on) and the issue is still there, turn on wifi, start a youtube video, after 6:10 it shows buffering issues and I try to open any link, shows disconnected (but wifi shows on, and the deco also shows nokia 2.2 connected).
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Did you check the chipsets on all devices? Because on my case, all my mobile devices that work have a qualcomm chip inside; however, the nokias 2.2 are the only ones with issues and also the only ones with a mediatek chip. Maybe the wifi drivers are crap on the mediatek, or the deco's (they also have qualcomm inside) do not like to talk with these...
- Copy Link
- Report Inappropriate Content
Thats a nice point. All of these have mediatek. if so, Tp-link engineers didnt test any of those devices?
Edit: Fire stick has a mediatek CPU too. No trouble with this.
- Copy Link
- Report Inappropriate Content
Hi,
Same issue here with same Deco M4R V1, same firmware.
Bought 2 M4's because the Wifi coverage with one home router was not enough. Since then the user experience is even more worse because some clients shows connected to the Wifi, but have no internet. For example there are two iPhone 6S phones. The one has almost always problems, the another not. LG Smart TV has problems too.
Hardware V2 has newer firmware, but V1 not. Can we expect for a new and good FW for HW V1 in the near future?
- Copy Link
- Report Inappropriate Content
fhile I had one test where there were no issues with the nokia 2.2 (luck? Only 3 devices were connected to my wifi, that had a channel 6 and 20Mhz forced by tp-link support - this has changed to the defaults again of the deco deciding everything...), the fact that several people have devices that only have issues when connected to the deco's because when connected to other non-deco wifi's or even the ISP router, have no wifi issues.
While I agree that my nokias's 2.2 android 9 has probably bugs, the fact that they only show up when conencted to the deco's also seems to point to issues with the deco's firmware (openwrt also has several bugs), a router wifi should be a standard nowadays and just work flawlessly, within or outside of a mesh network.
I hope tp-link does further tests with more devices and try to figure out why so many different devices have issues with the deco's (and not only the M4R, the foruns have issues reported by differente devcies and different deco versions). I do hope they bring more stability to the M4R v1 with future releases, and with a newer firmware also the option to select, at least, the width (20Mhz or 40Mhz) and channel nr. (1-13) of the 2,4Ghz wifi.
- Copy Link
- Report Inappropriate Content
More than 3 months now with the tp-link and with the nokia 2.2's and nothing is solved.
I am really getting fedup of both brands now, how hard is for tp-link to get their hands on a cheap nokia 2.2 and try ot figure out why it does not work, not only would be helping me but also all those guys that also have other handsets that also have the same issues.
The wifi n networks on 2.4Ghz are so old now, but so standard that they should just... work!
- Copy Link
- Report Inappropriate Content
@VCL Things have improved for me since using ethernet backhaul to link the M4 units with fast roaming disabled. Alexa devices now behaving with no drops.
I suspect that the devices reporting WiFi but no internet were connecting to the non-router M4 and the WiFi backhaul to the router MR4 was iffy.
I do need the guest network for IoT and luckily had vlan capable switches between the two, otherwise guest network won't work at all.
Hope this helps someone.
- Copy Link
- Report Inappropriate Content
@VCL your deco network have ipv6 enable? If yes, try disable ipv6 and check if solve your problem. I have a lot of problems with ipv6 when enable.
- Copy Link
- Report Inappropriate Content
Everything was tried, I always have/had ipv6 off, vlan off, iptv off, sip alg off, fast roaming off. Tried fixed ips (phone, router, both) and nothing works for me.
The only time were it worked I think was a lucky one: second unit turned off (only main on), at 3m from router, using fixed channel (6) and width (20Mhz, both fixed by support and it does not stick, next reboot and back to auto), during the day (no neighbours and thus less interference from their wifi's), only 3 devices in my home connected... Never ever was this replicated again.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 38057
Replies: 81