Browsing certain website could crash the router
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Browsing certain website could crash the router
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Suddenly my TL-WR941HP router could crash itself when I browse this website: http://psref.lenovo.com/
The router will restart itself when it happens. I can't find anything useful from the router's system logs. I only see this bunch of message logs: "[3518] Relax. Now CPU usage is PTW, Memory usage is PSV". What does it mean?
The issue happens on both wifi and wired connections from any connected devices (laptop, pc, phone) to the router. The router itself is connected to cable internet modem. There is no crash issue if I use direct wired connection from my pc/laptop to the modem.
The strange thing is the crash only happens at night, and it doesn't happen at everyday though. But the issue had been happening in span of recent 2 weeks.
I had tried resetting the router to factory default and tweaked some of the router settings, but nothing helps, the crash still happens. I also had updated the firmware to latest version. I had been using this router for 2 years and the router runs 24/7.
Anyone know what is the cause of this issue and the possible solution?
I googled about it and there are people mention this could be a power issue from the charger, but I had tried swapping the charger with another charger, and I also had tried plugging the charger into another power outlet, but the crash still could happen.
I'm thinking this could be router's firmware bug where the request to certain website somehow could overload the router and results in crash.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Already tried, see my post above.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@ArcherC8 There is ipv6 toggle button in the admin interface, so looks like it's supported, but I don't want to set it now. Maybe I will try it when the crash issue happens again.
But I think I toggled the ipv6 too when I was troubleshooting the issue.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
So the crash just happened again, this time it's at morning time with same website. Enabling ipv6 didn't help at all. I had replaced the LAN cable and changed the power adapter with the 2A adapter which doesn't help too. So I guess this is really firmware issue. This time I checked the system logs carefully and I found out that when the router crashed, the existing logs were all erased, so the system logs can't help at all. The system log message "Relax. Now CPU usage is ..., Memory usage is ..." is actually message log that occurs when the router is restarting. Unless TP-Link support can provide solution, I guess I'm going to buy a new router.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 4525
Replies: 20
Voters 0
No one has voted for it yet.