Hi,

I recently purchased he Deco P9 system.

I first tried to set it up as router mode with my ISP device acting as a modem but I had issues with this as it repeatedly disconnected from the internet.

I decided to instead use the deco system as access points and switch the ISP device to router mode and turn off the wifi on the router.

This worked better than the full mesh system mode however again it is disconnecting from the internet and giving a red light on all deco P9 devices.

However when testing my router it is still working and has internet when connecting via ethernet but the deco does not.

Set up:

I currently have a Virgin Hub 3.0 acting as router which is connected to the base P9 deco via ethernet cable. The main deco has an ethernet switch device attached by ethernet to its 2nd ethernet port which has 3 wired devices attached.

The 2 slave P9s are connected via wifi to the main deco.

Although the router is still providing interent it seems that turning that off and on get the Deco back up until it disconnects again.

Any help would be appreciated!