Connecting to device but no internet

Connecting to device but no internet
Connecting to device but no internet
2020-01-07 16:25:37
Model: M7350
Hardware Version:
Firmware Version:

Hi, my M7350 turns on and seems to have signal. It shows 3G, the signal bars and also the wifi icon. I can connect to it fine but but I get a notification saying 'internet is not available' on the connected device. I have tried to contact support via email and they asked me to check the IP address but they haven't replied since. Could someone shed some light on what the issue may be?

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Re:Connecting to device but no internet
2020-03-31 19:57:26

@MichaelB 

I have the very same problem. Have you found a solution?

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