Regarding updates showing up in the deco app

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Regarding updates showing up in the deco app

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Regarding updates showing up in the deco app
Regarding updates showing up in the deco app
2020-03-02 16:14:46 - last edited 2020-03-03 01:19:48
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.11

My question is how long does it normally take for firmware release to firmware update showing up in the deco app? Found out a week ago new firmware for M9P V2 1.2.13 got released but the app still claims it is up to date with 1.2.11 :o

 

Edit* I ended up manually updating all 3 of them 

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#1
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Re:Regarding updates showing up in the deco app-Solution
2020-03-03 00:51:19 - last edited 2020-03-03 01:19:48

@Narada 

This tool from what i know is from @Kevin_Z  from tplink

 

http://support.tp-link.com/f/3e6d070efd/?dl=1

 

In this file you will find a deco firmware

dont use this one if yours is a m9 plus v2 

download the current firmware from the tplink website and replace the bin file with the new one

All steps are on the pdf inside this zip file.

If your need help, i'm glad to help you

 

regards 

 

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#11
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Re:Regarding updates showing up in the deco app
2020-03-02 23:00:01

@MagicianThing 

Hello do you have the web ui on the new version?

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#2
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Re:Regarding updates showing up in the deco app
2020-03-02 23:12:09 - last edited 2020-03-02 23:12:39

This exact thing happened to me just now. I just set up a Deco M5 hardware version V3. Post set up - the app said I was already on the latest version but I could see a more recent version online. I downloaded and upgraded to the newest version using the web UI successfully and here's the end result. Old version: 1.3.4 Build 20191012 Rel 52072. New version: 1.3.15 Build 20200113 Rel 52837. Why is the app not notifying me of this update? :(

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#3
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Re:Regarding updates showing up in the deco app
2020-03-02 23:14:41
On my Deco M9 Plus it's the same thing On the website there is a new update but on the app says it's up to date. But I don't have The Web ui
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#4
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Re:Regarding updates showing up in the deco app
2020-03-03 00:32:12
I see. Actually you just reminded me that my parents have five Deco M9 Plus V2 units. I've just checked remotely on the app. It says I'm already on the latest even though I'm not. I can't check if I have the web UI on the M9 because I'm not actually in their house at the moment. If there is no web UI for the M9 how do I update to the new firmware? :( @SrDarkWarrior - you don't get a web page if you go to http://tplinkdeco.net/?
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#5
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Re:Regarding updates showing up in the deco app
2020-03-03 00:38:04

@Narada 

If i try to open the web page it says that the webpage wasn't found.

I successfully updated all my 3 decos with gdpr_update tool to the version 1.2.13.

But on the app appears that i'm uptodate on the older version.

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#6
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Re:Regarding updates showing up in the deco app
2020-03-03 00:41:13
Omg. This sounds like such a mess! If I update manually and then app shows older version that would drive me crazy - it's so misleading isn't it. Almost as if the update failed! What exactly is the gdpr_update tool? Do you have a link with more information on it? I hope someone from TP-Link responds to this thread. Thanks for your responses by the way!
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#7
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Re:Regarding updates showing up in the deco app
2020-03-03 00:42:39
sry I made a mistake Now the app shows me the new updated version (1.2.13)
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#8
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Re:Regarding updates showing up in the deco app
2020-03-03 00:46:59
Okay. Np. Could you tell me more about the tool you used to update your M9 units? Do you have a link to downloads and more information?
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#9
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Re:Regarding updates showing up in the deco app
2020-03-03 00:48:05

@SrDarkWarrior sadly no web UI, but the update being 1.2.13 instead of a 1.3.0 update tells me it's more a maintenance update rather than a feature one

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#10
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Re:Regarding updates showing up in the deco app-Solution
2020-03-03 00:51:19 - last edited 2020-03-03 01:19:48

@Narada 

This tool from what i know is from @Kevin_Z  from tplink

 

http://support.tp-link.com/f/3e6d070efd/?dl=1

 

In this file you will find a deco firmware

dont use this one if yours is a m9 plus v2 

download the current firmware from the tplink website and replace the bin file with the new one

All steps are on the pdf inside this zip file.

If your need help, i'm glad to help you

 

regards 

 

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#11
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