Extender not able to detect my router's 5ghz band
I have tried using the app on 3 of my phones (Note 9, K20 Pro, iPhone Xs), and the website on my laptop and PC, and even the WPS method. The extender doesn't detect my 5ghz band on both of my routers (Asus RTN66U and a Huawei). I have reset the extender about 5 times now (along with my routers) and still it's not detecting the 5ghz band. Yet it manages to detected the 5g band of the guy next door. The 5ghz light is now even turned on. I just bought this yesterday and am now planning to return it unless this issue gets fixed.