Only power and lock lights are ON when starting router

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Only power and lock lights are ON when starting router

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A6hay

2020-04-20 18:09:38 - last edited 2020-04-20 18:17:37

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Registered: 2020-04-20

Only power and lock lights are ON when starting router

2020-04-20 18:09:38 - last edited 2020-04-20 18:17:37

Hello here,

I am started getting issue with my TP Link router from yesterday suddenly before that it was working perfectly fine.

Yesterday router was getting automatically reset on its own every 30 mins

but today when I am turning ON router I am seeing only power and lock light on router are ON

also I am not able to reset it or re configure as it is not showing up in wifi list

Could anyone please help out here

due to this corona pandemic I am working from home and quick resolution would be appreciate

Thanks

1 Reply

Steven.Zhang

2020-04-21 09:01:26

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Registered: 2018-12-14

Re:Only power and lock lights are ON when starting router

2020-04-21 09:01:26

@A6hay

From the description, it seems the router has some hardware issue, the router now seems to be on the recovery mode, you can refer to our Warranty & RMA Policy to do a replacement.

Only power and lock lights are ON when starting router

Only power and lock lights are ON when starting router

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