DECO M4/E4 can't reach HP printer wireless
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi all,
I've have a modem/router (its wifi is off) and these DECO sat as ACCESS POINT:
- M4 as primary connected with cable
- M4 connected with cable
- M4 connected with mesh
- E4 connected with mesh
- E4 connected with mesh
PROBLEMS:
1 => I've 2 HP printers (differen floors) connected with wifi to mesh network, but very often I can not print: They are connected to the mesh wifi (ip is correct), I can reach them with a PING command, but they often result as disconnected. I have to power off the printer and power on: in this case the printer results available and it starts printing... after some time, it becomes unavailable again.
2 => if I type in a browser 192.168.1.1 I can not reach the log-in page of the modem-router while I'm on the mesh network, even if I can reach it with a ping test. I reach the login page if I connect the PC with a cable to the modem/router
thanks in advance for your help
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So turn off the 5 ghz on the deco app. Then make sure ur laptop/desktop is connected via 2.4GHz. Then the printer setup should work. It worked for me. Once u are done with the setup re enable the 5ghz in the deco app.
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