Home

Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > Archer C6 Firmware v1.3.4 failed to back up device configuration

< Wi-Fi Routers

Archer C6 Firmware v1.3.4 failed to back up device configuration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C6 Firmware v1.3.4 failed to back up device configuration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Karlson_C

2020-06-12 12:49:23

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-06-12

Archer C6 Firmware v1.3.4 failed to back up device configuration

2020-06-12 12:49:23

Model: Archer C6

Hardware Version: V2

Firmware Version: Version 1.3.4 Build 20200512 rel. 51608

Recently brought this Archer C6 wireless router. After upgrading firmware from original v1.1.0 Build 20190115 to latest v1.3.4 Build 20200512, I cannot backup device configuration.

Doing a configuration backup (Advanced > System Tools > Backup) will create a text file .txt instead of a .bin file. The wizard cannot recognize the file at restoration (Advanced > System Tools > Restore). I have then renamed the .txt file to a .bin file. But the wizard still cannot restore the configuration file properly.

I do not experience this problem in firmware v1.1.0. Device configuration file .bin was created successfully at the time. Only after upgrading to the latest firmware that I experience this backup problem.

Please advise if this is a bug with the latest firmware.

2 Reply

aTOMic1971

LV2

2020-06-12 17:39:18 - last edited 2020-06-12 17:46:16

Posts: 99

Helpful: 26

Solutions: 1

Stories: 0

Registered: 2019-10-04

Re:Archer C6 Firmware v1.3.4 failed to back up device configuration

2020-06-12 17:39:18 - last edited 2020-06-12 17:46:16

@Karlson_C

Hi,

My C6 is on 1.3.4 and its producing a 16kb .bin file. I`ve not tried to restore it. The device is in router mode.

You can try another browser (I´m using firefox) or set your C6 to factory defaults and type in your settings manually again and then try again.

Don`t try try to load settings from an older version.

I`m pretty sure this happened because you upgraded from an very old version. I´ve updated from 1.3.0 .

Best Regards.

Archer AX73(EU)V1 in Router Mode to use OneMesh with RE300 (used as AP only)

Karlson_C

LV1

2020-06-13 04:51:31

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-06-12

Re:Archer C6 Firmware v1.3.4 failed to back up device configuration

2020-06-13 04:51:31

@aTOMic1971

Hi aTOMic1971,

I have just factory reset the device and tried to back up configuration again with the same symptom. Following your advice to switch to a different browser (from Microsoft Edge), I use Chrome to find the problem gone. It is browser specific problem with the web wizard.

Thanks for your excellent advice. Have a good day!

Archer C6 Firmware v1.3.4 failed to back up device configuration

Archer C6 Firmware v1.3.4 failed to back up device configuration

Information

Voters 0

Tags