Issues with Archer A6 and C6 - Extremely slow speed on 2.4GHz
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Hello, I bought an Archer A6 last week and the 5GHz was working great with ~90Mbps speed on my 100Mbps internet connection (PPOE). But the 2.4Ghz was extremely slow, the maximum I saw was ~20Mbps.
I spent hours troubleshooting with TP Link phone support, we tried with both Smart Connect On and Off, tried on channels 1,6 and 11 with different Channel width. Tried with No encryption and security, changed RTS threshold to 2304, didn't make any difference and the 2.4GHz speed only seemed to get worse. Did factory reset as well. It was a V2 and a US version and already had the latest version from Feb19.
The tech suggested that it appears to be a faulty item and i should return it, and i did.
Now i got a new Archer C6 version 2(EU) today and i have the exact issue on it, ~20Mbps speed on 2.4Ghz and 5GHz works fine. I'm perplexed spending hours on it while my old single band N150 router still gives me a speed of ~40Mbps on 2.4Ghz.
Anyone knows what could be causing this or suggest a fix? I've updated the firmware to the latest one (Apr20) from TP link website.
Thanks a lot.
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Same issue as in unusually slow performance on 2.4GHz while 5GHz works fine??
Who is your ISP, mine is Excitel.
Yeah, their teach support isn't really one of its redeeming qualities.
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3 weeks would mean that your return period might unfortunately be over already, if you bought it online. Have you checked the available firmware on their website, worth a shot.
I think TP Link would provide you a replacement as i don't see them with any solution in sight.
I'm still awaiting return pickup by Flipkart, and have ordered a Tenda AC10, fingers crossed.
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My advice buy other brand, the latest tp-link devices are total garbage.
See this topic : https://community.tp-link.com/en/home/forum/topic/210446?page=1
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Yes, thank you. I've given up and learnt my lesson too, only after wasting a couple of days trying to get this junk to work. :(
They simply seem to be clueless and oblivious of all these issues.
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@RSH99 I am also facing same type of issue on both band on Archer A6 after one and half month of usage. My ISP says, it is the problem with the router and not with their bandwidth. My problem is that, the internet speed drops frequently in a day it comes back again if and only if I reboot the router.
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Hi
I have Archer A6 router.
I have similar speed issue with 2.4Ghz and 5Ghz network.
Also,My link speed is good but for 2.4GHz it keeps fluctuating unlike 5Ghz network.
Is there a way to get stable link speed when connected to 2.4ghz network? Speed with my Old router(N150- Dlink) is similar.
What's the point in having Gigabit Router?
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Facing exactly the same issue with my Archer A6
Anyone found any solution?
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I bought an Archer A6 last week. I have similar speed issue with 2.4Ghz.
I'm shocked by the terrible support of tp-link!!!
Please HELP!!!
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@RSH99 Did anyone found a fix for this? This is infuriating to say the least. my internet has a bandwitch of 240mbs and I cant get more than 25mbs from the 2.4ghz. 5hz works fine but my devices such as roku 3 dont work on that.
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