T2U Plus random disconnect

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T2U Plus random disconnect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
T2U Plus random disconnect
T2U Plus random disconnect
2020-06-27 17:07:07 - last edited 2020-06-27 17:09:28
Model: Archer T2U Plus  
Hardware Version: V2
Firmware Version:

Hello,

 

When Im watching on youtube(not 2K or 4K videos), T2U Plus is disconnected randomly. Sometime I browsing for shopping on amazon or etc. Even if I unistall it does not work. In addition to, disconnect problem is always when connect via 2.4ghz. When connect via 5ghz, its so so. 

 

Operating System: Windows 10 x64(updated)

Security Program: just Windows Defender

 

Thank you

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Re:T2U Plus random disconnect
2020-06-28 07:44:44 - last edited 2020-06-28 07:46:12

Kathy_Z  

 

I want to answer your question step by step;

 

1. Router is Huawei HG255S, it was came from Turkcell in Turkey  for fiber. Im sure that it is stable router because different devices have not a problem like that. So they are iphone 8 plus, iphone XR, macbook pro, hp elitebook. 

2. Connection lost on desktop not from router. When connection is lost on desktop, I saw that my mobilephone has a connection and I browsing. 

3. Approximately 5-6 meters then there is no obstacle.

4. I dont know how to change bant channel :( 

5. Last version is 2019 then I have reinstalled many times.

6. I bought 2-3 month ago on amazon.com.tr

 

Thank you for your attention :)

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