Internet connection has disappeared and not working

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2020-07-05 15:11:57

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Registered: 2020-07-05

Internet connection has disappeared and not working

2020-07-05 15:11:57

Model: Deco M5

Hardware Version:

Firmware Version:

Hi we had an electricity problem and now our internet isn't working

the deco has a red light both the main deco and the rest of our "slave" deco

1 Reply

LV3

2020-07-08 16:34:28

Posts: 144

Helpful: 183

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Registered: 2020-06-17

Re:Internet connection has disappeared and not working

2020-07-08 16:34:28

A power spike can kill modems quite easily. Have you got internet access to direct from the modem?