Deco P9 with Plusnet HubOne no internet access red led

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Deco P9 with Plusnet HubOne no internet access red led

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Deco P9 with Plusnet HubOne no internet access red led
Deco P9 with Plusnet HubOne no internet access red led
2020-07-14 19:21:54
Model: Deco P9  
Hardware Version:
Firmware Version:

Hello,

 

I'm on Plusnet Fibre trying to setup Plusnet HubOne with P9. This is what I did:

 

1. switch off WiFi on Plusnet

2. setup P9 (with latest firmware)

3. Used pppoe connection with VLAN

 

No internet on the mesh network. LED turned red. Tried reboot P9 as well.

 

Would very much prefer not to use P9 as Access Point due to Parental Control feature. 
 

Any advise is appreciated. Thanka

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#1
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8 Reply
Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-14 19:32:03

@waiyme You can't use the Hub One in bridge mode, so you'll likely be restricted to using the P9 in AP mode. You can however use an Openreach modem (like I do, about £15 on eBay) instead of the Hub One. 

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#2
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-14 20:07:45

@richpriest 

 

I have an old TP Link TD W8980 which seems has bridge mode facility. I will give this a try. Thanks 

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#3
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-15 14:00:55

@richpriest 

 

I end up using Netgear D6400, currently using this setup where I enabled VLAN/Bridge https://prnt.sc/ti9z2n . Switched off Wifi. Everything is working fine, speed is around 43mb but it is only the 1st day connecting to Plusnet. Had 50+ when was with Sky . 

 

Checked for double NAT, I think there is none, refer here https://prnt.sc/tiax8khttps://prnt.sc/tiax8k 

 

Later on I found this option Device Mode on the Netgear https://prnt.sc/ti9zgk . Should I use this instead?

 

Thanks

 

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#4
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-15 15:11:50 - last edited 2020-07-15 15:12:09

I'd give the Device Mode "Modem Only" a go first, unless you specifically need the router to do DHCP, etc rather than the Decos.

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#5
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-15 15:49:44

@richpriest When using Device Mode to "Modem only", do I remove the VLAN/Bridge setting in the DHCP?

 

Thanks

 

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#6
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-18 11:15:46

@richpriest 

 

I end up getting Vigor 130 instead. it is supposed to be plug and play but P9 is simply not connecting to internet.

 

Vigor is saying DSL is connected but WAN ipv4 is disconnected (but I don't think I need to worry about this?)

 

troubleshoot the p9 WiFi on desktop saying dns is not responding

 

its really not supposed to be this complicated is it?

 

advise is much appreciated

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#7
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-20 11:32:46
Did you add your ISP's connection username and password?
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#8
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Re:Deco P9 with Plusnet HubOne no internet access red led
2020-07-20 12:29:32

@richpriest the Draytek does not require/does not has iSP login area, so I entered the ISP details in the Deco app. 
 

I have entered the correct setting in Deco App because it is working with Netgear Router in DHCP mode. 

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#9
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