Archer C6 keeps losing internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C6 keeps losing internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 keeps losing internet connection
Archer C6 keeps losing internet connection
2020-07-28 06:13:50
Model: Archer C1200  
Hardware Version: V2
Firmware Version:

Hi Support Team,

 

My Archer c6 has a strange problem.

 

I have few devices connected to 2.4GHz, 5GHz and LAN.

 

Internet goes in SOME devices suddenly. Strange part is other devices are working very fine.

 

First I thought its my phone issue when it lost connection. But at the same time LAPTOP also lost connection  (Through 2.4, 5 GHz and LAN as well), and other devices worked fine at the same time.

 

Once I reboot C6, then it work fine. Then after some time issue comes again. Some devices lose Internet. 

 

I have seen few others also complained same issue. But TP-LInk support is inactive.

 

My Firmware is latest. Still problem occurs.

 

Dear support team If you could contact me ASAP i could retain my Router because last date to return the product on Amazon is Aug-6-2020.

 

Regards,

ArunVK

 

 

  0      
  0      
#1
Options
2 Reply
Re:Archer C6 keeps losing internet connection
2020-07-28 12:07:35

 Adding an info.

 

When the internet is disconnected, Im able to access untill my router's WAN interface IP. Able to access Gateway portal of C6.

  0  
  0  
#2
Options
Re:Archer C6 keeps losing internet connection
2020-07-29 12:18:27

Hi All,

 

I myself found out why this was happening.

 

I had enabled filter for DoS hosts. So it was blocking the clients with DoS attack.

 

I Have disabled just the filter and its no more blocking th internet.

 

Thanks all.

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 1693

Replies: 2

Related Articles