Devices disconnecting from deco M9

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Devices disconnecting from deco M9

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Devices disconnecting from deco M9
Devices disconnecting from deco M9
2020-08-11 14:14:45
Model: Deco M9 Plus  
Hardware Version: V1
Firmware Version: 1.4.0

Hello, for like 2 or 3 months, some of my wifi devices from Xiaomi, after they updated their firmwares, starting to have trouble connecting to my network, they connect but after few seconds disconnect, then after half a minute reconnect and so on.

By that time i think there was some deco firmware update. Xiaomi for at least 2 devices already updated the firmware maybe 3 times but still having same problem.

Any idea of what i can try? I think Deco lacks a lot of options in settings like other routers have. It would be really bad if i had to change my routers again ....

Any ideas i can try?

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#1
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13 Reply
Re:Devices disconnecting from deco M9
2020-08-12 00:25:09

@Saurabh_S 

Thank you i will try that again.

I think i tried before but for a short time.

 

thanks

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#3
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Re:Devices disconnecting from deco M9
2020-08-12 15:45:21

@Saurabh_S 

i tried disabling gast roaming, reset the device and setup again, same thing happening 😞

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#4
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Re:Devices disconnecting from deco M9
2020-08-13 00:59:39

@Saurabh_S 

Thank you again for your help.

I believe i tried that before, will give it another try. The devices connect to 2.4 even if the 5 is on, but will disconnect after few seconds and will keep on connecting and disconnecting.

 

Tonight I'll try again and report here the results.

 

thank uou

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#6
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Re:Devices disconnecting from deco M9
2020-08-14 04:53:09

@Saurabh_S 

hello again, last night i tried disabling the 5ghz, same thing happens.

even tried disabling bean forming, and fast roaming, always reset the devices and in thw end always get the same res

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#7
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Re:Devices disconnecting from deco M9
2020-08-14 06:00:34

@Artur88Macau 

I'm having the same problem on the M4. Installed about a week ago and was working fine, then did a firmware update and the Internet kept intermittently cutting out and cutting back in every couple of minutes. I did a full system reset which fixed the problem. Did another firmware update last night though and the problem has come back again. Any ideas on how to permanently fix? 

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#8
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Re:Devices disconnecting from deco M9
2020-08-14 08:22:03

@jonny174 

what did you install a week ago? 
and when u say u did a full system reset, are you talking about the M4 or your other devices?

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#9
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Re:Devices disconnecting from deco M9
2020-08-14 08:28:30

firmware 1.4.2 was released few days ago for M9.

per TP-Link release notes - "Improved stability, security and performance"

 

try to upgrade and see if it helps.

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#11
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Re:Devices disconnecting from deco M9
2020-08-14 08:39:28

@arich 

oh really? I don't get any firmware update notification yet, will have to check that.

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#12
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Re:Devices disconnecting from deco M9
2020-08-14 08:44:38

@Saurabh_S 

Ok i will try that. Changing the SSID was what i wanted to avoid as i have many smarthome devices but if thats the last resource, I’ll do it. Will try the hotspot first with the same ssid.

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#15
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Re:Devices disconnecting from deco M9
2020-08-14 10:21:36

@Saurabh_S 

Hi, 1.4.0 is what i have currently installed...

 

do you mean to reinstall this version?

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#16
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