Archer T3U Plus - dropping pings

Archer T3U Plus - dropping pings
Archer T3U Plus - dropping pings
2020-08-15 12:43:19 - last edited 2020-09-07 03:30:03
Model: Archer T3U
Hardware Version: V1
Firmware Version:

Bought brand new, installed drivers from the supplied disk, had issues immediately so found and upgraded from the TP Link site. Network frequently drops momentarily if you do a ping you can see it chokes every 4th or 5th ping either timing out completely or responding with like 3000ms response time. Windows is up to date and works perfectly fine with ethernet, just I need to move this PC into another room where there isnt any ethernet. 

 

I have an Archer A7 router/AP with 2 RE300 mesh extenders which have 3 bars of signal, all other devives seem to work pretty well on this network. 

 

I always seem to have issues with USB wireless adapters, frustrating! 

 

Can I tweak some settings somewhere? 

 

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2 Accepted Solutions
Re:Archer T3U Plus - dropping pings -Solution
2020-09-01 21:35:07 - last edited 2020-09-07 03:30:03

@Havris Thanks for the suggestion. Actually just might have fixed it just now. I had not thought about 2.4Ghz/5Ghz before so I checked and realised I was using 2.4. Once I switched to 802.11ac only it seems to be working. I am also using the beta driver however. I'll leave it in place like this to test properly. 

 

Thanks.  

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#10
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Re:Archer T3U Plus - dropping pings -Solution
2020-09-07 02:51:54 - last edited 2020-09-07 03:30:10

@Raghu123 

Hi,

I will also send you the beta driver and you could have a look.

At the same time, you could also try to previous solution shared by other customers

  1. Change to USB2.0;
  2. Adjust the wireless mode of the adapter to be 8011ac only;

Thank you very much.

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30 Replies
Re:Archer T3U Plus - dropping pings
2020-08-17 10:26:33

@Col777 

Good day.

Thank you for your patience.

May I know the system info and driver info about your computer: https://www.tp-link.com/support/faq/2722/

Can I have a screen-shoot when you try to ping via the adapter?

Were you used to have the same issue with other brands USB adapter?

Then please refer to the following suggestion:

  1. Update the driver to be the following one: https://static.tp-link.com/2019/201911/20191128/00011389-RTLWlanU_WindowsDriver_1030.29.1102.2017_DUA_tplink_0719.L (1).zip  
  2. How to use the driver: https://www.tp-link.com/support/faq/920/

Thank you!

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Re:Archer T3U Plus - dropping pings
2020-08-17 16:45:27

@Col777 

 

Screen shot of a laptop with built in Wireless, as you can see, no drops, no slow downs. This adapter can be used for gaming and voice without issue. 

 

 

Here is the same ping but using the TP Link T3U Plus, this is not possible to use for gaming or voice - 

 

 

Here are the driver details - 

 

 

I will test the driver link you have shared, thank you. 

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Re:Archer T3U Plus - dropping pings
2020-08-18 21:21:18 - last edited 2020-08-18 21:22:47

Hello.

I have the same wifi adapter like @Col777 and i have the same problem, how is visible on the picture, i am using 2,4ghz, channel width 20Mhz, channel auto (i try make 1, 6 and without change). Wifi router Archer C6. On the first picuter is Wifi adapter Archer T3U Plus and on the other is cheap wifi from aliexpress (price 3$). Last windows update, i try reinstall drivers, but all withnout solution).

 

 

 

 

I will follow this thread to find out how to solve it.


 
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Re:Archer T3U Plus - dropping pings
2020-08-19 10:45:37

I've tried the updated driver and the results were worse. The connection dropping completely, repeatedtly. I have been able to get a Powerline adapter working on certain sockets so my son has now moved into that room and is working well. 

 

I am highly dissappointed with this adapter, it has started to put me off the TP Link brand. I will be seeking to send it back for a refund if there is not a driver that works, £30 for this garbage. 

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Re:Archer T3U Plus - dropping pings
2020-08-27 07:27:13 - last edited 2020-08-27 09:20:08

@Col777 

Good day.

Really sorry for the inconvenience.

Just now, I have sent you a beta driver and could you please have a check to see if that helped?

If still no help, we would like to forward your case to our senior engineers for further assistance.

Thank you very much!

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Re:Archer T3U Plus - dropping pings
2020-08-27 07:53:42 - last edited 2020-08-27 07:54:16

@Kathy_Z Hello is posible send me too the driver? Because i have the same problem. Thanks

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Re:Archer T3U Plus - dropping pings
2020-08-27 09:11:50

@Kathy_Z - thanks I wil test. 

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Re:Archer T3U Plus - dropping pings
2020-08-27 10:43:50

Hello.

Today i try to connect again the wifi, but now i give it to USB 2.0 and install normal driver which i download from TPlink website and what? The wifi work normally, so i try to give it to USB 3.0 and again high ping and the same problems like before. I try again to 2.0 and it work well. Before i try it too to  the USB 2.0 but it not work well like now (maybe windows update fix it? ). So @Col777 try to give the WIFI to USB 2.0. 

Thanks for helping me @Kathy_Z.

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Re:Archer T3U Plus - dropping pings -Solution
2020-09-01 21:35:07 - last edited 2020-09-07 03:30:03

@Havris Thanks for the suggestion. Actually just might have fixed it just now. I had not thought about 2.4Ghz/5Ghz before so I checked and realised I was using 2.4. Once I switched to 802.11ac only it seems to be working. I am also using the beta driver however. I'll leave it in place like this to test properly. 

 

Thanks.  

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Re:Archer T3U Plus - dropping pings
2020-09-03 17:21:27

@Kathy_Z 

I too have same issue. Not able to use for inline classes or meetings.  10 seconds it will work and another 3  seconds no data transfer happens. And then it works for 10 seconds. And meeting screen freezes for 3 seconds every 10 seconds.

I have bought tplink tu3 WiFi adapter. And I have archer A6 ac1200 router.

Pls let me know the solution. I bought this mainly for online class for my kid unfortunately not able to use it. 

Checked other built-in adapter in laptop it's not an issue. Issue is with this t3u adapter. Kindly share if u have any drivers with fix.

Thank you

 

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