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Deco P7 crashing when two internet cables connected [support requested]

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Deco P7 crashing when two internet cables connected [support requested]

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco P7 crashing when two internet cables connected [support requested]
Deco P7 crashing when two internet cables connected [support requested]
2020-10-03 13:13:52
Model: Deco P7  
Hardware Version: V1
Firmware Version: 1.4.2 Build 20200408 Rel. 73944

Hello,

For the last couple of months we have had problems with our Deco P7 system.

Our setup had been like below since we installed it in early 2019. ISP modem on the ground floor (Wi-Fi off), hardwired to Deco 1 and Deco 2 on respectively ground floor and first floor. Deco 3 in the attic, with Wi-Fi and power line connection. This was working fine until a few months ago.

One day our internet completely cut out and no amount of resetting devices brought it back up. Initially I though it was the ISP’s problem, but after hours of trial and error I found the problem to be with the Deco’s. We suspect the Deco firmware had just been upgraded.

When we disconnected the internet cable from either Deco 1 or Deco 2, internet would come back again. Plug the cable back in and internet would immediately go down again. So the result is that we can now only have one Deco hardwired, which is not what we want.

We have tried swapping all three units around. Location does not matter. Which device is hardwired second does not matter. Everything crashes when a second cable is connected.

All Deco devices have firmware version 1.4.2 Build 20200408 Rel. 73944. No upgrades have been available since this issue started.

These are the log files for when we plug in a second cable.

Critical log:
---------------------------------------
Sat Oct  3 14:47:12 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:17 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:50:07 2020 user.emerg syslog: tp215,22[9106]:
---------------------------------------

Error log:
---------------------------------------
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: client_mac:04-CF-8C-8F-8A-2C, client_ifname:ath0, client_action:associate
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: client(04-CF-8C-8F-8A-2C) assocaite by if(ath0).
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sat Oct  3 14:47:12 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[main@620]: exiting.........
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client_mac:80-C5-F2-10-3D-4C, client_ifname:ath01, client_action:associate
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client(80-C5-F2-10-3D-4C) assocaite by if(ath01).
Sat Oct  3 14:47:13 2020 daemon.err nrd[5810]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 1A:A6:8F:55:49:A7
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client_mac:AC-5D-5C-BC-41-A8, client_ifname:ath01, client_action:associate
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client(AC-5D-5C-BC-41-A8) assocaite by if(ath01).
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sat Oct  3 14:47:17 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[main@620]: exiting.........
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: client_mac:1A-A6-8F-55-49-A7, client_ifname:ath1, client_action:disassociate
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: client(1A-A6-8F-55-49-A7) disassocaite by if(ath1).
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: client_mac:1A-AA-1E-32-DD-08, client_ifname:ath1, client_action:disassociate
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: client(1A-AA-1E-32-DD-08) disassocaite by if(ath1).
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:associate
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) assocaite by if(ath12).
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:disassociate
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) disassocaite by if(ath12).
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:associate
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) assocaite by if(ath02).
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:disassociate
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) disassocaite by if(ath02).
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:associate
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) assocaite by if(ath02).
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:associate
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) assocaite by if(ath12).
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-DB-AE, client_ifname:ath02, client_action:associate
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client(BE-BE-76-FF-DB-AE) assocaite by if(ath02).
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-DB-AF, client_ifname:ath12, client_action:associate
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client(BE-BE-76-FF-DB-AF) assocaite by if(ath12).
Sat Oct  3 14:50:07 2020 user.emerg syslog: tp215,22[9106]:
Sat Oct  3 14:50:10 2020 daemon.err uhttpd[2918]: ath22     no frequency information.
Sat Oct  3 14:50:10 2020 daemon.err uhttpd[2918]: 
Sat Oct  3 14:50:12 2020 daemon.err uhttpd[2918]: ath22     no frequency information.
Sat Oct  3 14:50:12 2020 daemon.err uhttpd[2918]: 
Sat Oct  3 14:50:13 2020 daemon.err uhttpd[2918]: ath22     no frequency information.
Sat Oct  3 14:50:13 2020 daemon.err uhttpd[2918]: 
---------------------------------------

Warning log:
---------------------------------------
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: client_mac:04-CF-8C-8F-8A-2C, client_ifname:ath0, client_action:associate
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: client(04-CF-8C-8F-8A-2C) assocaite by if(ath0).
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sat Oct  3 14:47:12 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[main@620]: exiting.........
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client_mac:80-C5-F2-10-3D-4C, client_ifname:ath01, client_action:associate
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client(80-C5-F2-10-3D-4C) assocaite by if(ath01).
Sat Oct  3 14:47:13 2020 daemon.err nrd[5810]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 1A:A6:8F:55:49:A7
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client_mac:AC-5D-5C-BC-41-A8, client_ifname:ath01, client_action:associate
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client(AC-5D-5C-BC-41-A8) assocaite by if(ath01).
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sat Oct  3 14:47:17 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[main@620]: exiting.........
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: client_mac:1A-A6-8F-55-49-A7, client_ifname:ath1, client_action:disassociate
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: client(1A-A6-8F-55-49-A7) disassocaite by if(ath1).
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: client_mac:1A-AA-1E-32-DD-08, client_ifname:ath1, client_action:disassociate
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: client(1A-AA-1E-32-DD-08) disassocaite by if(ath1).
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:associate
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) assocaite by if(ath12).
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:disassociate
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) disassocaite by if(ath12).
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:associate
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) assocaite by if(ath02).
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:disassociate
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) disassocaite by if(ath02).
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:associate
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) assocaite by if(ath02).
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:associate
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) assocaite by if(ath12).
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-DB-AE, client_ifname:ath02, client_action:associate
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client(BE-BE-76-FF-DB-AE) assocaite by if(ath02).
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-DB-AF, client_ifname:ath12, client_action:associate
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client(BE-BE-76-FF-DB-AF) assocaite by if(ath12).
Sat Oct  3 14:49:59 2020 authpriv.warn dropbear[8369]: Login attempt for nonexistent user from 192.168.1.199:49916
Sat Oct  3 14:49:59 2020 authpriv.warn dropbear[8369]: Login attempt for nonexistent user from 192.168.1.199:49916
Sat Oct  3 14:50:07 2020 user.emerg syslog: tp215,22[9106]:
Sat Oct  3 14:50:10 2020 daemon.err uhttpd[2918]: ath22     no frequency information.
Sat Oct  3 14:50:10 2020 daemon.err uhttpd[2918]: 
Sat Oct  3 14:50:12 2020 daemon.err uhttpd[2918]: ath22     no frequency information.
Sat Oct  3 14:50:12 2020 daemon.err uhttpd[2918]: 
Sat Oct  3 14:50:13 2020 daemon.err uhttpd[2918]: ath22     no frequency information.
Sat Oct  3 14:50:13 2020 daemon.err uhttpd[2918]: 
----------------------------------

Notice log:
----------------------------------
Sat Oct  3 14:47:09 2020 authpriv.notice dropbear[6364]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.163:39750
Sat Oct  3 14:47:10 2020 daemon.notice nrd[5810]: estimatorPerformMeasurement: Do 11k measuremrent for 1A:A6:8F:55:49:A7 on channel 44 from serving BSS APId 255 ChanId 44  ESSId 0  
Sat Oct  3 14:47:11 2020 authpriv.notice dropbear[6404]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.163:39752
Sat Oct  3 14:47:12 2020 daemon.notice nrd[5810]: wlanifBSteerEventsHandleNodeAssociatedInd: Node 04:CF:8C:8F:8A:2C associated on APId 255 ChanId 2   ESSId 0  , Capabilities:    , Max bandwidth: 0, Num of spatial streams: 1, PHY mode: 8, Max MCS: 7. Max TX power: 0
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: client_mac:04-CF-8C-8F-8A-2C, client_ifname:ath0, client_action:associate
Sat Oct  3 14:47:12 2020 daemon.err client_mgmt: client(04-CF-8C-8F-8A-2C) assocaite by if(ath0).
Sat Oct  3 14:47:12 2020 user.notice IMPROXY: INFO[main@613]: improxy start to work.
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sat Oct  3 14:47:12 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:12 2020 user.err IMPROXY: ERROR[main@620]: exiting.........
Sat Oct  3 14:47:13 2020 daemon.notice nrd[5810]: wlanifBSteerEventsHandleNodeAssociatedInd: Node 80:C5:F2:10:3D:4C associated on APId 255 ChanId 2   ESSId 1  , Capabilities:    , Max bandwidth: 0, Num of spatial streams: 1, PHY mode: 8, Max MCS: 7. Max TX power: 0
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client_mac:80-C5-F2-10-3D-4C, client_ifname:ath01, client_action:associate
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client(80-C5-F2-10-3D-4C) assocaite by if(ath01).
Sat Oct  3 14:47:13 2020 daemon.err nrd[5810]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from 1A:A6:8F:55:49:A7
Sat Oct  3 14:47:13 2020 daemon.notice nrd[5810]: wlanifBSteerEventsHandleNodeAssociatedInd: Node AC:5D:5C:BC:41:A8 associated on APId 255 ChanId 2   ESSId 1  , Capabilities:  RRM  , Max bandwidth: 0, Num of spatial streams: 1, PHY mode: 8, Max MCS: 7. Max TX power: 0
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client_mac:AC-5D-5C-BC-41-A8, client_ifname:ath01, client_action:associate
Sat Oct  3 14:47:13 2020 daemon.err client_mgmt: client(AC-5D-5C-BC-41-A8) assocaite by if(ath01).
Sat Oct  3 14:47:16 2020 authpriv.notice dropbear[6477]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.95:50395
Sat Oct  3 14:47:17 2020 user.notice IMPROXY: INFO[main@613]: improxy start to work.
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sat Oct  3 14:47:17 2020 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sat Oct  3 14:47:17 2020 user.err IMPROXY: ERROR[main@620]: exiting.........
Sat Oct  3 14:47:18 2020 authpriv.notice dropbear[6512]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.163:39756
Sat Oct  3 14:47:18 2020 daemon.notice nrd[5810]: wlanifLinkEventsCmnGenerateDisassocEvent: Client 1A:A6:8F:55:49:A7 disassociated on APId 255 ChanId 44  ESSId 0  
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: client_mac:1A-A6-8F-55-49-A7, client_ifname:ath1, client_action:disassociate
Sat Oct  3 14:47:18 2020 daemon.err client_mgmt: client(1A-A6-8F-55-49-A7) disassocaite by if(ath1).
Sat Oct  3 14:47:23 2020 authpriv.notice dropbear[6583]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.133:41482
Sat Oct  3 14:47:23 2020 authpriv.notice dropbear[6584]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.133:41483
Sat Oct  3 14:47:25 2020 daemon.notice nrd[5810]: estimatorPerformMeasurement: Do 11k measuremrent for 1A:AA:1E:32:DD:08 on channel 44 from serving BSS APId 255 ChanId 44  ESSId 0  
Sat Oct  3 14:47:26 2020 daemon.notice nrd[5810]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 1A:AA:1E:32:DD:08: APId 0   ChanId 44  ESSId 0  bssid B0:BE:76:FF:E3:3B rcpi: -59
Sat Oct  3 14:47:26 2020 daemon.notice nrd[5810]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 1A:AA:1E:32:DD:08: APId 1   ChanId 44  ESSId 0  bssid B0:BE:76:FF:DB:AF rcpi: -68
Sat Oct  3 14:47:26 2020 daemon.notice nrd[5810]: wlanifBSteerEventsHandleBeaconReport: Beacon report from 1A:AA:1E:32:DD:08: APId 255 ChanId 44  ESSId 0   rcpi: -78
Sat Oct  3 14:47:26 2020 daemon.notice nrd[5810]: stadbEntry_modifyTriggerThreshold: For client 1A:AA:1E:32:DD:08 RSSI: 27 | RCPI: -78 | threshold RSSI: 43
Sat Oct  3 14:47:26 2020 daemon.notice nrd[5810]: steerexecStartSteer: Starting new steer for 1A:AA:1E:32:DD:08(transaction 0)
Sat Oct  3 14:47:26 2020 daemon.notice nrd[5810]: wlanifLinkEventsCmnGenerateDisassocEvent: Client 1A:A6:8F:55:49:A7 disassociated on APId 255 ChanId 44  ESSId 0  
Sat Oct  3 14:47:28 2020 daemon.notice nrd[5810]: wlanifLinkEventsCmnGenerateDisassocEvent: Client 1A:AA:1E:32:DD:08 disassociated on APId 255 ChanId 44  ESSId 0  
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: client_mac:1A-AA-1E-32-DD-08, client_ifname:ath1, client_action:disassociate
Sat Oct  3 14:47:28 2020 daemon.err client_mgmt: client(1A-AA-1E-32-DD-08) disassocaite by if(ath1).
Sat Oct  3 14:47:30 2020 authpriv.notice dropbear[6690]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.95:50397
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:associate
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) assocaite by if(ath12).
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:disassociate
Sat Oct  3 14:47:34 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) disassocaite by if(ath12).
Sat Oct  3 14:47:39 2020 authpriv.notice dropbear[6760]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.163:39769
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:associate
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) assocaite by if(ath02).
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:disassociate
Sat Oct  3 14:47:45 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) disassocaite by if(ath02).
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3A, client_ifname:ath02, client_action:associate
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3A) assocaite by if(ath02).
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-E3-3B, client_ifname:ath12, client_action:associate
Sat Oct  3 14:47:54 2020 daemon.err client_mgmt: client(BE-BE-76-FF-E3-3B) assocaite by if(ath12).
Sat Oct  3 14:48:04 2020 daemon.notice nrd[5810]: wlanifLinkEventsCmnGenerateDisassocEvent: Client 1A:A6:8F:55:49:A7 disassociated on APId 255 ChanId 44  ESSId 0  
Sat Oct  3 14:48:04 2020 authpriv.notice dropbear[7081]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.95:50402
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-DB-AE, client_ifname:ath02, client_action:associate
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client(BE-BE-76-FF-DB-AE) assocaite by if(ath02).
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client_mac:BE-BE-76-FF-DB-AF, client_ifname:ath12, client_action:associate
Sat Oct  3 14:48:17 2020 daemon.err client_mgmt: client(BE-BE-76-FF-DB-AF) assocaite by if(ath12).
Sat Oct  3 14:49:03 2020 authpriv.notice dropbear[7772]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.95:50407
Sat Oct  3 14:49:59 2020 authpriv.warn dropbear[8369]: Login attempt for nonexistent user from 192.168.1.199:49916
Sat Oct  3 14:49:59 2020 authpriv.warn dropbear[8369]: Login attempt for nonexistent user from 192.168.1.199:49916
Sat Oct  3 14:49:59 2020 authpriv.notice dropbear[8369]: Password auth succeeded from 192.168.1.199:49916
Sat Oct  3 14:50:04 2020 authpriv.notice dropbear[8855]: Pubkey auth succeeded for 'root' with key md5 e3:cb:20:f5:ec:a0:da:78:00:67:d1:85:45:5b:86:85 from 192.168.1.95:50415
------------------------------

As we can swap the units around the problem does not seem to be hardware related. Can you please provide the tool for a firmware downgrade, so we can try to get everything working again?

Thank you.

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#1
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Re:Deco P7 crashing when two internet cables connected [support requested]
2020-10-11 07:16:09

Bump. And in addition: the hardwired P7 now loses internet a few times a week. We need to take power off it, wait 20 seconds, put power back in and then everything works again.

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#2
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Re:Deco P7 crashing when two internet cables connected [support requested]
2020-11-03 11:46:44

I'll just keep posting additional information as I try to resolve this issue:

 

  • Tried factory resetting my ISP's Zyxel modem
  • Tried factory resetting the entire Deco system
  • Connected a D-Link DGS-105 switch to a port on the Zyxel and connected all my in-house cables, so everything goes through one port
  • Tried disabling DHCP on the Zyxel and running the Deco as router.

 

None of this has helped. Whenever I plug hardwire two Deco P7 units everything crashes. 

 

I am wondering if it is creating a network loop somehow, but I don't see how. Can the powerline backhaul somehow create this loop?

 

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#3
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Re:Deco P7 crashing when two internet cables connected [support requested]
2020-11-21 09:30:57

So, in a further effort to sort out this problem I have now tried the following:

 

  • Purchased a Netgear GC110 switch in the hope that a smarter switch will tell me more about what is happening. When I hook P7 #2 to this siwtch everything stays green (yay), but further investigation shows that it is still only connected via Wifi and powerline backhaul. The cable is not actually doing anything (tried multiple cables that work in other situations). When I turn off IGMP snooping on the GC110 everything immediately crashes.
     
  • Connected P7 #2 directly to P7 #1 (the master) with a cable. Everything stays green and works (yay)! The Deco app also shows P7 #2 is connected via cable. In itself good news, as it shows that it can work. But in our situation it is quite impossible to connect the first floor P7 to the ground floor P7 via cable.
     
  • Connected two P7 units directly to two ports on the Zyxel VMG8825-T50. Everything crashes and even the Zyxel and glass fiber box require a firm reboot. This happens with different cables.

 

I really am kind of at the end of my tether here.

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#4
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Views: 770

Replies: 3

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