AX50 Wifi signal goes off both 2.4 and 5Ghz

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AX50 Wifi signal goes off both 2.4 and 5Ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX50 Wifi signal goes off both 2.4 and 5Ghz
AX50 Wifi signal goes off both 2.4 and 5Ghz
2020-10-03 16:09:31
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.9

Hi guys,

 

Im reporting this issue i've had twice now, the router is working normally and all of the sudden the wifi leds on the modem goes off and hence my wifi signal is completely off.

 

I've tried to recconect the AC by pressing the power button to turn the router off and then back on, and only the power and internet leds are on, both wifi leds are still off.

 

The only way i've found to fhix this is to reset the router by keep pressing the reset button for like 10 seconds and after that all the 4 leds (power, both wifi leds and internet) turn on again.

 

Do you have any report like this for this product?

 

Any recommendations or test firmware with a possible fix?

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