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Archer C6 trouble: Can't connect to the 5 GHz network

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Archer C6 trouble: Can't connect to the 5 GHz network

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Archer C6 trouble: Can't connect to the 5 GHz network
Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-17 17:55:35 - last edited 2020-11-20 08:02:04

Hello

 

I've recently bought a TP link routher model Archer C6. 

 

The trouble I had was that during the basic set up, I didn't have an option to change the SSID and password for the 5 GHz network (only for 2.4 GHz). The 5GHz light was green during the entire time though. I was logged into the 2.4 GHz network, because I couldn't enter the 5 GHz.

 

I checked and my PC supports the 801.ac standard. So, what could be the issue?

 

Thanks in advance

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#1
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1 Accepted Solution
Re:Archer C6 trouble: Can't connect to the 5 GHz network-Solution
2020-11-17 23:22:56 - last edited 2020-11-20 08:02:04

You have Smart Connect feature enabled. That is why you don't see separate setting for 2.4 / 5 GHz bands, i.e. your both bands are with the same SSID and password right now. If you want to have them separated just switch off Smart Connect - it's up to your preference.

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Recommended Solution
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#5
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4 Reply
Re:Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-17 20:30:11

@TimZ 

 

Go into wireless settings and click the red circle to enter into 5GHz settings :

 

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#3
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Re:Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-17 20:46:45

@Ivaylo 

 

these are the only options available to me in that menu

 

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#4
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Re:Archer C6 trouble: Can't connect to the 5 GHz network-Solution
2020-11-17 23:22:56 - last edited 2020-11-20 08:02:04

You have Smart Connect feature enabled. That is why you don't see separate setting for 2.4 / 5 GHz bands, i.e. your both bands are with the same SSID and password right now. If you want to have them separated just switch off Smart Connect - it's up to your preference.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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#5
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Re:Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-18 07:34:36

@Ivaylo 

 

Yes, that Smart Connect feature was the problem. Thanks :)

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#6
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Information

Helpful: 1

Views: 1557

Replies: 4

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