Deco M5 and issues with HP printer connection

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Deco M5 and issues with HP printer connection

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Deco M5 and issues with HP printer connection
Deco M5 and issues with HP printer connection
2020-11-17 22:10:02 - last edited 2021-03-11 11:51:03
Model: Deco M5  
Hardware Version:
Firmware Version:

I have just set up my Deco M5 mesh system for home. Its working fine. Except that I am failing to connect my hp printer which were previously easily connected over wifi. The printer can detect the network but I am getting an error message that it is unable to connect with wireless router. Its suggesting MAC address filtering may be enable on the wireless router. 

 

Any solutions?

 

Its a shame but I do need my printer and if this does not work, I will have to return the Deco system and look for an easier alternative.

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1 Accepted Solution
Re:Deco M5 and issues with HP printer connection-Solution
2020-11-18 12:12:01 - last edited 2021-03-11 11:51:03

@DrK02 

You need to turn off fast roaming, many HP Wi-fi Printers do not support it, also I suggest after successful connection please disable mesh also for this printer, becuase my HP Printer had frequent disconnections issues with mesh enabled. WIth both options turned off , it works perfectly.

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Re:Deco M5 and issues with HP printer connection-Solution
2020-11-18 12:12:01 - last edited 2021-03-11 11:51:03

@DrK02 

You need to turn off fast roaming, many HP Wi-fi Printers do not support it, also I suggest after successful connection please disable mesh also for this printer, becuase my HP Printer had frequent disconnections issues with mesh enabled. WIth both options turned off , it works perfectly.

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Re:Deco M5 and issues with HP printer connection
2021-01-25 12:09:14

@jthcomputers 

 

Hi

1. Verify that you have the last firmware update of M5.

2. In printer:

   A. reset the network connections exists in the printer

  B. Try to establish a new WiFi connection, using the WPS system - let it run while finishing step 3.

3. In Deco app:

  A. Go the "More" screen

  B. Find WPS bottom and press it - it will allow you up to 120 seconds for finding your printer

4. I hope the connection is now successful .

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Re:Deco M5 and issues with HP printer connection
2021-03-10 04:39:39

@jthcomputers thanks for this, had the same problem today, solved after disabling fast roaming

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Re:Deco M5 and issues with HP printer connection
2022-01-28 05:42:02

@jthcomputers thanks, so simple yet efficient solution 

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