M9 remote access: possible in router mode?

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M9 remote access: possible in router mode?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M9 remote access: possible in router mode?
M9 remote access: possible in router mode?
2020-11-22 19:06:31
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.4.3

Should I be able to remotely access the Deco M9 app while in router mode?

I am unable to do so. Says there is a problem with the Cloud service. Works fine when I'm on the same wifi though. 
Is this due to the fact that it is in router mode?

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Re:M9 remote access: possible in router mode?
2020-11-23 20:59:51

@BenPro works fine here in router mode.

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Re:M9 remote access: possible in router mode?
2020-11-28 17:06:05

@Teddd 

I'm thinking maybe my setup is wrong.

My Internet first comes in a Bell modem/router, then in goes to the Deco. Reason is that my tv needs to connect to the Bell device (Bell is both my ISP and tv service provider). 

Should/could I switch connections so internet first comes in Deco, then goes to Bell modem?

Any idea if this will cause problem with my TV connection?

Thanks!

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Re:M9 remote access: possible in router mode?
2020-11-28 19:43:22

@BenPro 

Yes, something in the setup for sure.

 

I have the router/modem from ISP in bridged mode so my Deco setup is what is controlling my local network directly. You may be able to do the same.

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