@Fae, thank you, I ended up realizing that the first step is to upload and THEN you need to press upgrade. .  But thank you, working now, just need to figure out the seemless roaming part now, phones keep connecting to the unit in the basement even when next to the AP on the middle floor, kinda weird.  Still fast though compared to the Bell router.  I think it has to do with load balancing and you can also set other parameters to ensure the faster connection is selected.  As I said learning as I go.

Thnak you again

Hi @Sean1977,

Most likely your EAP transmit power is turned up too high.  Use the custom power settings and lower each radio (two radios per EAP) to ~16 dBm.  You can then adjust in small increments up or down as necessary.  Also try to set the radio of each EAP to a different channel when possible.  Use 20MHz only for 2.4GHz, channels 1, 6, or 11 (for USA), and 80MHz for 5.8GHz using channel 36 or 149.

For Fast Roaming (802.11r), generally speaking, only iOS devices reliably support this.  You'll need to leave the Omada/SDN controller software running all of the time and turn on this setting within Omada/SDN.

Note that in residential construction, a simple floor separation is not enough "distance" between the EAP's in many cases.  I have two 245V3's for my ~2200 sq foot home.  It's a two story long rectangular box.  I have one EAP at one end of the house (1st floor facing up -- on table).  And the second all the way at the other end of the house on the second floor ceiling mounted.  With the EAP power turned down, my devices roam from one EAP to the other properly (usually).

I do not use Band Stearing.  I have separate SSID's (2.4 and 5.8) and join my devices (depending on device type/age) to only one or ther other.

-Jonathan

@JSchnee21 Thank you I will try that tonight.  Unfortunately the computer running the Omada Controller is off during the day when I am not home, I guess one solution would be the TP-Link OC200 Omada Cloud Controller, but I would rather not do that if possible, is there another way?