Hi All

I have had the Deco M4R for around 6 months with semi intermitant problems. But seems with the latest firmware the issue is got very much worse as firmware have progressed.

The issue is the Decos randomly disconnect from the internet, dns or via IP (i can still get to the router and such so its not cables/wireless issue)

Network as follows

TP link TD-W9970 - Static IP via VDSL - Wireless Disabled

DNS Set for 1.1.1.1 and 8.8.4.4

TP Link Deco M4R v2 No:1 - Static IP - Connected to Router 0.5m cable - IN AP MODE

TP Link Deco M4R v2 No:2 - Static IP - Connected via Backhaul PowerLine Adapter - AV1000 - in AP MODE

TP Link Deco M4R v2 No:3 - Static IP - Connected via Backhaul PowerLine Adapter - AV1000 - in AP MODE

Daily this happens around 10am, 12pm and around 3/4pm

The LED lights are still white during this period and connection to them ceases (ping and via the Deco App on the phone)

My Guess now is the Decos are trying to readjust themselves / picking a network channel as required.

Can this be stopped?

Now i would love to say this is an isolated issue, but i have 10 of these units in customers locations and they also experience the problem, mostly in Router mode, so swapped to AP mode and it is greatly reduced.

It has got to the point i have downgraded the firmware on one customer to the oldest version (on the website) to see if the issue is less frequent.

Essentially i believe this is a real flaw with product and needs some adjustment of the auto calibration/scanning for network channel

TP - Link Support - feel free to contact me directly or via here as this really does need resolved.