Multiple device household issue with disconnections
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
We are a large household with a lot of devices using this modem router. It is disconnecting devices and then reconnecting them a few minutes later. I believe this is the 'connect on demand' setting and that I need to reset it to 'always on' so even if the internet does slow down with multiple devices connected it does not disconnect them. We are on fibre 50mps and the line isn't a problem. I can't find where in the settings I can switch it to 'always on'.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Ivaylo All wireless connections. It is doing it to all devices, including my desktop. The disconnects I noticed to me last night were when no one else was using it.
- Copy Link
- Report Inappropriate Content
Try to connect your desktop by wire to the modem directly and test if there are internet disruptions.
I presume you are not using Reboot Schedule feature:
- Copy Link
- Report Inappropriate Content
@paulcanning No on reboot settings. The only changes I've made from default is the ones you've suggested. Have to do an ethernet connection tomorrow as its too busy to disrupt right now but I can also ask the ISP to test the line? I doubt it is that as we had issues with the copper wires to the cabinet but a lot of work went into fixing those to our block and it has been tested a number of times since. There is an ADSL filter between the wall socket and the modem router. Is there anything else you want me to do or try in the meantime?
- Copy Link
- Report Inappropriate Content
It's a good idea to test the DSL with your ISP. A test with a wired device is also a good approach when you have spare time. Other than that I can't think of anything else.
- Copy Link
- Report Inappropriate Content
@Ivaylo Cheers. Will report back and thanks again.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 2289
Replies: 26
Voters 0
No one has voted for it yet.