SOLVED - M9 Plus would not connect to XFi Gateway XB7

SOLVED - M9 Plus would not connect to XFi Gateway XB7
SOLVED - M9 Plus would not connect to XFi Gateway XB7
2021-01-14 02:35:00 - last edited 2021-05-11 11:08:54

After trying all types of fixes and being on the line with Comcast for 2 hours they fixed it finally.  When in Bridge mode the Ethernet cable plugged into the Main Deco MUST be plugged into LAN Port 2 (Top right on back of XB7).  Reason being is there is a setting you need to check when you log into the XB7 router.

 

Go to Hardware --> LAN --> Under Port 2 (top right in image below) check the box next to Associate Ethernet Port 2 to XFINITY Home Network.  Now my Deco works perfectly with my modem in Bridge mode!

 

2
2
#1
Options