Deco remote node drops and won't reconnect to Brother wireless printer until reboot

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Deco remote node drops and won't reconnect to Brother wireless printer until reboot

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco remote node drops and won't reconnect to Brother wireless printer until reboot
Deco remote node drops and won't reconnect to Brother wireless printer until reboot
2021-01-17 10:24:18
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.4.3 Build 20200918 Rel. 74289
  • I set up a 3 node deco mesh system with a wireless inkjet printer (Brother MFC-J497DW) connected via wifi. 
  • It is in the same room as the Main Deco.
  • I have set up the printer with a static IP address on the LAN (as recommended by the printer setup software).
  • I reserved that IP address fo the printer through the DECO settings

 

Initially, wireless printing and scanning worked from all of our windows and ios devices.

 

  • After the printer has been idle for some time (variable, 2 hours?) devices connected to the REMOTE deco units (not the Main deco) fail to connect (when printing or scanning).
  • The error messages in windows say that the printer is unreachable or offline.  I cannot connect to the static IP address manually or through the brother software utilities.
  • However, when I cam connected to the Main deco (e.g. standing in the same room, with the iphone), the main Deco is able to establish connection and print.

 

The only way I can get the remote Deco nodes to allow printing again is to do a hard restart on the Brother printer and/or each deco node (which is very inconvenient). 

 

That is only a temporary solution as after an idle period, devices connected to the remote deco nodes fail to print again.

 

Please advise on how to fix this! 

 

 

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