M7650 - No Service Detected
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M7650 - No Service Detected
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M7650 - No Service Detected
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Registered: 2021-01-29
2021-01-29 13:35:37 - last edited 2021-01-30 03:37:50
Posts: 2
Helpful: 4
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Registered: 2021-01-29
M7650 - No Service Detected
2021-01-29 13:35:37 - last edited 2021-01-30 03:37:50
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Problem:
I have no internet access
Having trouble with no service it can identify the SIM Number but doesnt detect a service.
Device LCD Text - "Connecting..."
tpMiFI Text - "No Service"
Working perfectly fine before until this happened.
Device Info as listed
Model:
M7650
Firmware Version:
1.1.8 Build 201110 Rel.1026n
Hardware Version:
M7650(EU) v1.1
ISP Version:
20082701
SIM Card Status:
PIN disabled
Network Search: Auto
Purchase Date: Sept 30, 2020 (Few Months Old)
IP Address: 0.0.0.0
What I tried:
- Changing to Different APNs
- Changing Different SIM Card (ISP: GOMO.PH, Globe Telecom, SMART) These 3 different SIMs are working on my phone
- Upgrading FIrmware
- Changing DNS
- Factory Reset
What I haven't tried:
- ISP Update as I couldn't find the file in the website.
I already tried this
https://www.tp-link.com/en/support/faq/794/
https://www.tp-link.com/en/support/faq/795/
System Logs: (Time is not accurate)
ID | Time | Type | Level | Content |
---|---|---|---|---|
1 | 11-10 08:12:43 | WLAN | INFO | Auto down timer start to count down. |
2 | 11-10 08:12:43 | WLAN | INFO | Start Auto Down Timer |
3 | 11-10 08:12:43 | WLAN | INFO | Current STA Num: [0] |
4 | 11-10 08:12:43 | WLAN | ERROR | Get hostapd sta mac failed: hostapd Parse mac failed |
5 | 11-10 08:12:43 | WLAN | INFO | AP Switch ON |
6 | 11-10 08:12:43 | WLAN | ERROR | wm_system_call fails cmd[ip -6 route del fe80::/64 dev wlan0] |
7 | 11-10 08:12:43 | WLAN | ERROR | wm_system_call fails cmd[route del -net 169.254.1.0 netmask 255.255.255.0 dev wlan0] |
8 | 11-10 08:12:43 | WLAN | ERROR | wm_system_call fails cmd[brctl addif bridge0 wlan0] |
9 | 11-10 08:12:41 | WLAN | ERROR | wm_system_call fails cmd[killall -9 hostapd] |
10 | 11-10 08:12:41 | WLAN | ERROR | wm_system_call fails cmd[pgrep hostapd] |
11 | 11-10 08:12:41 | WLAN | ERROR | wm_system_call fails cmd[pgrep hostapd] |
12 | 11-10 08:12:39 | WLAN | INFO | AP Switch OFF |
13 | 11-10 08:12:38 | WLAN | INFO | put wake up WLAN work to wq. |
14 | 11-10 08:12:38 | WLAN | INFO | put shutdown WLAN work to wq. |
15 | 11-10 08:11:59 | WLAN | INFO | Auto down timer start to count down. |
16 | 11-10 08:11:59 | WLAN | INFO | Start Auto Down Timer |
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Registered: 2021-11-12
Re:M7650 - No Service Detected
2021-11-17 08:50:25
Hi @TP-Link
Thank you for your reply. I tried another SIM from my phone and that did not work. I also took the original SIM and put that in an old Huawei Mifi device I had and the SIM is working in that device.
I think you are right, that maybe there is a hardware issue in my M7650
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2021-01-29 13:35:37 - last edited 2021-01-30 03:37:50
Posts: 2
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2021-01-29
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