Archer AX20 LAN always shows no internet but wifi is fine

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Archer AX20 LAN always shows no internet but wifi is fine

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX20 LAN always shows no internet but wifi is fine
Archer AX20 LAN always shows no internet but wifi is fine
2021-02-26 07:48:29
Model: Archer AX20  
Hardware Version: V1
Firmware Version:

I've been using Archer AX20 to replace the DLink router provided by UNIFI. However after 2 months, we would repeatedly experience no internet through LAN and once this happens, it'll be followed up by Hypptv being unable to find any internet. 

 

However weird thing is that there's no issue for wifi. I've repeatedly reset the router each time. This will work for a couple of hours (the rest of the day if we're lucky) and the issue will crop back up the next day. Anyone able to help? 

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Re:Archer AX20 LAN always shows no internet but wifi is fine
2021-02-26 10:34:30 - last edited 2021-02-26 10:34:49

@rachng 

 

When this happens, you can observe the LAN port status of the router here:

 

You can determine if the corresponding LAN port is connected and negotiation speed is correct, while the issue is in effect.

If the problem is with the LAN port connection then you may try changing the ethernet cable with another one (Cat 5e/Cat 6) and test again.

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