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Archer AX50 low speeds

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Archer AX50 low speeds

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Archer AX50 low speeds
Archer AX50 low speeds
2021-03-03 13:02:10
Model: Archer AX50  
Hardware Version:
Firmware Version: 1.0.9

Hello i have a problem today i bought this router and speeds dropeed, i called to isp and the say its getting only 100mbps connection, so its weird bcs my speed is 300mpbs. Can you please help me?

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#1
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6 Reply
Re:Archer AX50 low speeds
2021-03-03 13:13:27

@MartasCZR 

 

Check your Internet port negotioatiated speed:

 

If it's 100 Mbps the that's the reason - it should be 1000 Mbps to be able to get more than 100 Mbps trafffic from your ISP. Use a different ethernet cable (Cat 5e/Cat 6) or if that persists change this setting and test again:

 

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Archer AX50 low speeds
2021-03-03 13:59:24

I tried to do that but its still same.

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#3
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Re:Archer AX50 low speeds
2021-03-03 14:07:44 - last edited 2021-03-03 14:09:06

@MartasCZR 

 

What do you mean by "its still the same" ? What's your Internet port negotiated speed right now ? (refer my first screenshot)

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#4
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Re:Archer AX50 low speeds
2021-03-03 14:10:33

Its still gives me a 100mbps even if i tried to change it manually i think the isp connector is broken, because i talked to technician of isp and they told me to try another router and the negrogation was the same even on asus, i tried to connect tp-link to asus and when i connect it it shows 1gbps. He will come in the evening to take a look of the connector from the wall.

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#5
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Re:Archer AX50 low speeds
2021-03-03 14:12:24
You're on the right path. They should be able to solve that.
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#6
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Re:Archer AX50 low speeds
2021-03-03 14:27:06

I hope they do.

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#7
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Replies: 6

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