Wired Clients not showing connected on Omada
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Network has 50 clients with 25 being wired connections. Often 5-10 wired clients are missing from Omada's clients list for hours. The missing clients are connected and using a small amount of bandwidth. All the wifi clients are connecting through EAP's and are showing in Omada. The ER605 is the only DHCP server on the network.
If I force a missing client to use a lot of bandwidth sometimes it will then show up in Omada. If I log out and back in to Omada some times a few of the missing clients will appear.
Network consists of: Modem--> ER605 router-->unmanaged switch-->wired clients/EAP wireless.
Omada is running on an OC200 V1 with controller version 4.2.11. The ER605 is hardware V1 and firmware is 1.0.1 Build 20210113 Rel.35074.
Showing connected clients should be a very basic requirement of Omada. Is this being investigated/resolved?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I'm seeing the same issue. I just bought the ER605 v1 and am using the software controller. This doesn't instill much confidence in TP-Link products. My next purchases were going to be a managed switch and a couple of EAPs.
That may not be the best idea right now, I guess.
- Copy Link
- Report Inappropriate Content
I was experiencing the same issue with wired clients not showing up in my dashboard. I found 2 solutions that worked for me.
- I purchased a switch ( TP-Link TL-SG2210P V3) and put it in-line between the router and my other network equipment. Now all the wired devices are showing up fine.
- Initiating a ping to a public address (such as 8.8.8.8) on the device I want to see on the network will cause it to show up on the dashboard. This at least lets me be able to see the device allowing me to set static IP addresses or make any changes to the device
- Copy Link
- Report Inappropriate Content
@1207 I'm also experiencing this issue. Using Omada cloud controller -> ER605v2 -> TL-SG2008P v3.0 -> unmanaged switches -> clients
Nothing I do causes clients to show up. All I get are what are connected to wifi, no more.
Can run arp -a on my vlan and see everything. Guessing this is a major flaw for omada setups. I never, ever see these issues with Meraki.
- Copy Link
- Report Inappropriate Content
Looks like there's still no updates here. Does TP Link even check their forums?
- Copy Link
- Report Inappropriate Content
Dear @Jeslijar,
Jeslijar wrote
@1207 I'm also experiencing this issue. Using Omada cloud controller -> ER605v2 -> TL-SG2008P v3.0 -> unmanaged switches -> clients
Nothing I do causes clients to show up. All I get are what are connected to wifi, no more.
What's the current version of your controller? Do you mean the wired clients connected behind the unmanaged switches won't show up in the Clients list or not in the Map Topology?
- Copy Link
- Report Inappropriate Content
@Fae I experience a similar issue. Topology is the following: ER605 v1.0 (FW1.2.1) -> TL-SG2210MP v3.0 (FW 3.0.3) -> EAP615-Wall(US) v1.0 (FW 1.1.0) -> wired device on the EAP. I have a OC200 v5.5.7 (FW 1.19.1) connected to L-SG2210MP. I do see the client connected in the wired section. The activity on this device stays at 0 (speed/download/upload) while in use.
- Copy Link
- Report Inappropriate Content
Hi Guys,
This issue is regarding LLDP support in Omada Controller. In standalone mode everything is ok. TP-Link Team is aware and working on the solution. Hope we will get a fix soon.
- Copy Link
- Report Inappropriate Content
@Alex_UTS Thanks for the feedback. I can't say if LLDP support in Omaba Controller would solve my issue which is slighty different. I do see all of my devices connected on Omada, topology looks correct on the map, but the client wired to the EAP doesn't collect any statistics data regarding traffic.Those data are collected if the client is connected over WIFi to the same EAP.
- Copy Link
- Report Inappropriate Content
is there already a solution @TP-Link ?!?
Also here all my wired clients are not showing up on the OC200. 1 year later.
- Copy Link
- Report Inappropriate Content
Me too with software controller. Devices connected by cable to an EAP615-wall do not appear in the omada controller.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 6967
Replies: 24
Voters 2
