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Archer T3U won't connect by USB3.0 anymore

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Archer T3U won't connect by USB3.0 anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PierreCN

2021-03-14 17:00:10 - last edited 2021-03-18 02:03:23

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Archer T3U won't connect by USB3.0 anymore

2021-03-14 17:00:10 - last edited 2021-03-18 02:03:23

Model: Archer T3U

Hardware Version:

Firmware Version:

Hi,

My T3U was working fine on my W10 computer until yesterday when I change RAM and W10 received one or several updates (?). Not fully sure about that.

Nevertheless, I end up facing the same issue faced by others:

- the dongle is not recognized by the PC (typical USB connection then disconnection sound from W10 is played)

- when launching the troubleshooting of W10, it ends up working for a while and then it disconnects again

I have updated the driver fof the T3U following different links and procedure (the one of the product support page, one in different post).

I even followed that FAQ: link

Still doesn't work.

Thanks for your help,

Pierre

5 Reply

Solla-topee

2021-03-15 06:01:21 - last edited 2021-03-18 02:03:23

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Re:Archer T3U won't connect by USB3.0 anymore

2021-03-15 06:01:21 - last edited 2021-03-18 02:03:23

@PierreCN Hi,

With T3U plugged in, please check if adapter hardware is detected by your PC or not : Windows icon -> search" Device manager" -> Network adapter/Other device.

It could be shown as "Tp-link Wireless XX " or " 802.11n/ac" or its chipset model like RTLXX.

Plug the adapter to another USB port on your PC.

As a comparison, plug T3U into a different PC and see hardware is detected in device manager or not as well.

If hardware is detected, please double-click on tp-link adapter and check Device Status and send us a photo, and check share us a photo of the driver date and motherboard info as this FAQ: How to check driver version of TP-Link adapters and system information of your computer?
https://www.tp-link.com/support/faq/2722/

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

PierreCN

LV1

2021-03-15 16:43:30 - last edited 2021-03-17 13:09:36

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Re:Archer T3U won't connect by USB3.0 anymore

2021-03-15 16:43:30 - last edited 2021-03-17 13:09:36

@Solla-topee

Thanks. I got an newer driver via another channel and it seems to have fixed the issue. Will keep you posted if the problem arises again.

https://static.tp-link.com/beta/2021/202101/20210108/RTLWlanU_WindowsDriver_1030.41.0514.2020_Drv_3.00.0036(26078).zip

Solla-topee

2021-03-16 07:04:31

Posts: 13167

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Re:Archer T3U won't connect by USB3.0 anymore

2021-03-16 07:04:31

@PierreCN Great, thank you for your update!

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

PierreCN

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2021-03-17 13:11:02

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Re:Archer T3U won't connect by USB3.0 anymore

2021-03-17 13:11:02

@Solla-topee I spoke too fast. The problem came back after a while, with the adapter disconnecting/reconnecting itself (USB connection lost, with the typical windows sound indicating it). Any idea what to do now?

Solla-topee

2021-03-18 02:02:45 - last edited 2021-03-18 02:05:28

Posts: 13167

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Re:Archer T3U won't connect by USB3.0 anymore

2021-03-18 02:02:45 - last edited 2021-03-18 02:05:28

@PierreCN Hi,

Thank you for your update, after the Windows disconnection sound, please check can you find adapter under

Device manager-> Network adapter/ Other? Double click on tp-link adapter and check the Device Status, is there any Error?

If possible, you could try this adapter on a different computer, and see if it could be always recognized .

May I have a photo of the computer motherboard information & driver date of your computer, thank you!

https://www.tp-link.com/support/faq/2722/

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Archer T3U won't connect by USB3.0 anymore

Archer T3U won't connect by USB3.0 anymore

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