DECO M4 - Philips Hue unable to connect to bridge

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DECO M4 - Philips Hue unable to connect to bridge

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO M4 - Philips Hue unable to connect to bridge
DECO M4 - Philips Hue unable to connect to bridge
2021-03-31 22:54:49
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi,

 

I have recently bought the Deco M4 which is working so nice and perfect. Finally have very fast internet.

 

Having a weird problem with Philips Hue once connected I am able to turn off and on all the lights in my house using the mobile app.

 

Mobile app says connected to bridge. The Hue Sync app on my Macbook says "connecting to bridge.." and is offline?

 

Very weird.. it works perfectly fine, but I am unable to use this Mac OS app, also don't have an option to add/remove current bridge it is grayed out.

 

I have upgraded all software + apps for the DECO.

 

Any idea?

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Re:DECO M4 - Philips Hue unable to connect to bridge
2021-03-31 23:26:19
Nevermind solved the issue. By removing settings from Hue Sync App on my macbook.
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