Plex Media Remote Access

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Plex Media Remote Access

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chls_84

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2021-04-29 11:11:29 - last edited 2021-04-29 17:23:05

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Registered: 2020-07-21

Plex Media Remote Access

2021-04-29 11:11:29 - last edited 2021-04-29 17:23:05

Model: Deco M5

Hardware Version: V3

Firmware Version: 1.5.3

Hi All

I facing issues accessing my Plex Media when outside my network (remote access). When I enable the remote access in Plex Server, I get the remote access is enabled but, after few seconds I get message from server: "due problem with double NAT, is not possible to enable remote access". It was working in the past

Any issue with the last firmwares?

Thanks in advance!

1 Accepted Solution

chls_84

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2021-04-29 17:22:56 - last edited 2021-04-29 17:23:05

Posts: 21

Helpful: 12

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Registered: 2020-07-21

Re:Plex Media Remote Access -Solution

2021-04-29 17:22:56 - last edited 2021-04-29 17:23:05

Hi, Just checked my IP Address and starts with 100, which means my connections have CGNAT. CGNAT is the reason why my Plex Server service is not working!

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