Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Plex Media Remote Access

< Deco

Plex Media Remote Access

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Plex Media Remote Access

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

chls_84

2021-04-29 11:11:29 - last edited 2021-04-29 17:23:05

Posts: 21

Helpful: 14

Solutions: 2

Stories: 0

Registered: 2020-07-21

Plex Media Remote Access

2021-04-29 11:11:29 - last edited 2021-04-29 17:23:05

Model: Deco M5

Hardware Version: V3

Firmware Version: 1.5.3

Hi All

I facing issues accessing my Plex Media when outside my network (remote access). When I enable the remote access in Plex Server, I get the remote access is enabled but, after few seconds I get message from server: "due problem with double NAT, is not possible to enable remote access". It was working in the past

Any issue with the last firmwares?

Thanks in advance!

1 Accepted Solution

chls_84

LV2

2021-04-29 17:22:56 - last edited 2021-04-29 17:23:05

Posts: 21

Helpful: 14

Solutions: 2

Stories: 0

Registered: 2020-07-21

Re:Plex Media Remote Access -Solution

2021-04-29 17:22:56 - last edited 2021-04-29 17:23:05

Hi, Just checked my IP Address and starts with 100, which means my connections have CGNAT. CGNAT is the reason why my Plex Server service is not working!

Recommended Solution

1 Reply

chls_84

LV2

2021-04-29 17:22:56 - last edited 2021-04-29 17:23:05

Posts: 21

Helpful: 14

Solutions: 2

Stories: 0

Registered: 2020-07-21

Re:Plex Media Remote Access -Solution

2021-04-29 17:22:56 - last edited 2021-04-29 17:23:05

Hi, Just checked my IP Address and starts with 100, which means my connections have CGNAT. CGNAT is the reason why my Plex Server service is not working!

Plex Media Remote Access

Plex Media Remote Access

Information

Voters 0

Tags