Problem connecting Samsung, Apple devices to 5G network
TP-Link Archer C6 v3.2
Problems as follows:
• Smart Connect keeps switching network for Samsung device, disabled it
• Separately named SSIDs for 2G and 5G network
• Vivo device was able to connect to 5G network without any issue
• Samsung A30 and iPhone X gave two different errors: Samsung - couldn't obtain IP address, Apple - No internet
• Tried to make IP static for Samsung, device connected to router but gave same error as Apple's, No internet
Purchased 2 days ago...
Also I have this WiFi adapter for my desktop Tp-link Tl-wn725n Wi-fi Receiver 150 Mbps Wireless Nano Usb Adapter
I know it's 2G but it is very slow, like I get 46-50Mbps on my smartphones but 0-12Mbps on desktop, please provide suggestions. Thank you!
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Ignore "Sharing Network" , that's FW dependent.
Try setting Channel to Auto, disable airtime fairness feature and enable MU-MIMO feature. Then test again.
Do you use any special feature like access control or IP MAC Binding on the router ? If you do, disable them and test again.
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Thank you for your help!
It was Access Control, the MAC address of my device had changed so it wasn't able to identify and therefore denied access. So I guess I'll have to register both MAC addresses and work accordingly.
Thank you once again!
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Try these wireless settings:
Then reboot the router so the wireless devices can re-connect and test if that will resolve the issue.
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Thank you for your response!
Our settings are pretty much the same except I can't find "Sharing Network" next to "Enable Wireless Radio".
Here is a shot:
Note: Network works perfectly on Vivo but has issues on Samsung A30 and iPhone X
Thanks once again!
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Ignore "Sharing Network" , that's FW dependent.
Try setting Channel to Auto, disable airtime fairness feature and enable MU-MIMO feature. Then test again.
Do you use any special feature like access control or IP MAC Binding on the router ? If you do, disable them and test again.
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Thank you for your help!
It was Access Control, the MAC address of my device had changed so it wasn't able to identify and therefore denied access. So I guess I'll have to register both MAC addresses and work accordingly.
Thank you once again!
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Keep in mind that if your phone MAC addresses are randomized that will happen again.
You can read more on that here - https://blog.elevensoftware.com/how-mac-address-randomization-can-affect-the-wifi-experience
If you want to use access control feature then better use your phone MAC instead.
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