Hisense Roku TV unable to use ITV hub

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hisense Roku TV unable to use ITV hub

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hisense Roku TV unable to use ITV hub
Hisense Roku TV unable to use ITV hub
2021-08-08 11:56:38
Model: Deco M5  
Hardware Version:
Firmware Version:

Hi

I cannot get my new Hisense Roku smart TV to watch content on ITV hub or All4. Searching forums appears to lay the problem at having a 5MGHz wifi rather than 2.4.

The question is, what band is my Deco M5 putting out and if so, how can I change it to 2.4?

Has any one else had this problem and know what the solution is??

Thanks

  0      
  0      
#1
Options
1 Reply
Re:Hisense Roku TV unable to use ITV hub
2021-08-08 13:43:39 - last edited 2021-08-08 13:44:18

@Ramblin_Rosa1 

 

You can check what bands Deco M5 broadcasts in Deco app, under Wi-Fi Settings. If you suspect the issue is because  Roku smart TV needs to connect to 2.4GHz specifically, to test that enable Guest Network, configure it with password, set it to broadcast on 2.4GHz only and connect your  Roku smart TV to Guest Network SSID.

 

Example of WiFi configuration settings for that test:

 

  0  
  0  
#2
Options