Please help, connecting virgin media hub with tp link router

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Please help, connecting virgin media hub with tp link router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Please help, connecting virgin media hub with tp link router
Please help, connecting virgin media hub with tp link router
2021-08-10 10:08:23
Model: TP-Link Routers  
Hardware Version:
Firmware Version:

Please could someone help an idiot....with a guide to getting this set up 

 

after 3 hours I have given up and will try again tomorrow 

 

I bought a AX5400 Mbps WiFi 6 Gigabit wireless router to replace my virgin media hub as the router was awful 

 

I put virgin media hub in modem mode 

 

connected the new router to it but I get an orange light stating it isn't connecting or had a connection to the modem, I cannot open the tp link home page or get any internet to work, it works on my pc only if I leave my pc connected to the virgin media hub 

 

I tried everything to get some sort of internet connected to the tp link but nothing works, I can see the wireless network but there with 3 signal bars but it won't work 

 

is there anyone kind enough for a step by step guide for me, ive reset everything to using the vm by switching it back so we have internet here for our phones etc 

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Re:Please help, connecting virgin media hub with tp link router
2021-08-10 17:31:37

@Lfc19titles 

 

In Virgin Media community you should find some suggestions about this configuration:

https://community.virginmedia.com/t5/Networking-and-WiFi/Super-hub-3-3rd-party-router-set-up/td-p/4467212

Try the steps from the second post in that thread.

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