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Omada Cloud seems Down

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Omada Cloud seems Down

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AndreMartins

2021-08-21 23:46:36

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Registered: 2020-10-28

Omada Cloud seems Down

2021-08-21 23:46:36

Model: EAP245

Hardware Version: V3

Firmware Version: 5.0.3

I'm seeing these errors below and my connection to Cloud Access is disconnected.

[Thread-92] [INFO]-[SourceFile:155] - Exception occurs when connecting SEF server:java.net.UnknownHostException: n-deventry-smb.tplinkcloud.com: Temporary failure in name resolution

[WARN]-[SourceFile:420] - java.net.UnknownHostException: n-smb-api.tplinkcloud.com

[SourceFile:320] - Exception occurs when connecting service server:java.net.UnknownHostException: n-devs-smb.tplinkcloud.com: Temporary failure in name resolution

I tried to use some sites to test for the availability and it seems down too.

Not sure what's happening nor if there is a status page or something like it that we could follow

Cheers

3 Reply

Somnus

LV5

2021-08-23 10:22:03

Posts: 1212

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Registered: 2021-06-14

Re:Omada Cloud seems Down

2021-08-23 10:22:03

Seems there is something wrong with your DNS server. You can try to change the router's DNS as well as the laptop's DNS to 8.8.8.8 or 8.8.4.4.

shivamg42

LV1

2022-01-19 03:02:53

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Registered: 2022-01-12

Re:Omada Cloud seems Down

2022-01-19 03:02:53

Where you able to find a solution to this? I tried changing my DNS server on my router and still didn't get any luck.

Fae

2022-01-19 11:42:03

Posts: 3612

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Registered: 2020-06-30

Re:Omada Cloud seems Down

2022-01-19 11:42:03

Dear @shivamg42,

shivamg42 wrote

Where you able to find a solution to this? I tried changing my DNS server on my router and still didn't get any luck.

Could you please elaborate on the problem you are suffering from with some pictures?

To get more attention and quick response, I'd suggest you start a new thread from Here.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*

Omada Cloud seems Down

Omada Cloud seems Down

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