Cannot update firmware

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Cannot update firmware

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Cannot update firmware
Cannot update firmware
2021-09-03 19:55:58 - last edited 2021-09-06 05:44:55
Model: Archer C7  
Hardware Version: V2
Firmware Version: 3.15.2 Build 170525 Rel.37571n

Hello,

I have a problem, I cannot update the Archer V7 EU router with any firmware, it gives this error:

 

Error code: 18005
Upgrade unsuccessfully because the version of the upgraded file was incorrect. Please check the file name.
 

 

So I went here to get the latest firmware:

https://www.tp-link.com/uk/support/download/archer-c7/v2/#Firmware

 

 

 

I tried upgrading with any of those firmware and it gives the same error.

What I am doing wrong?

 

Thanks and best regards

 

 

 

File:
router photo.jpegDownload
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#1
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1 Accepted Solution
Re:Cannot update firmware-Solution
2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

@zypa 

 

I believe that for some reason you have the US FW version on your device.

Despite the sticker showing EU version, your current version is a US one.

Try updating with the latest from here and check how it goes.

 

If this was helpful click on an arrow pointing upward. If this solves your issue, click the star to mark it as a "Recommended Solution".
Recommended Solution
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#2
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2 Reply
Re:Cannot update firmware-Solution
2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

@zypa 

 

I believe that for some reason you have the US FW version on your device.

Despite the sticker showing EU version, your current version is a US one.

Try updating with the latest from here and check how it goes.

 

If this was helpful click on an arrow pointing upward. If this solves your issue, click the star to mark it as a "Recommended Solution".
Recommended Solution
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  3  
#2
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Re:Cannot update firmware
2021-09-04 21:21:40

@terziyski Thank you, that was it! I used US firmware and it worked.

Thanks again!

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#3
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