Sometimes can't use network service in only 5GHz of Archer C7 v5

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Sometimes can't use network service in only 5GHz of Archer C7 v5

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Sometimes can't use network service in only 5GHz of Archer C7 v5
Sometimes can't use network service in only 5GHz of Archer C7 v5
2021-11-08 06:08:17
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.1.3 Build 20210519 rel.50598(5553)

When I play YouTube on LGE TV thru WiFi, sometimes AV is stopped.
At that time, if check TPLink admin page, can't see TV in 'Wireless Clients' list.

  • Occurred no matter which encryption mode is used.
  • Occurred no matter which CH is used.
  • Occurred no matter which phy mode is used.
  • Didn't occur in 2.4GHz.
  • Didn't occur with Archer C7 v2, and any other AP.

 

To narrow down more, I checked the captured air packet during ping test. (TV -> TPLink AP)

  • Since network service became unavailable, there was no ping reply from AP. And TV mac was disappeared in 'Wireless Clients' list.
  • But there was no deauth or disassoc from AP, so TV still sent ping request.
  • TPLink AP still sent BlockAck for ping request, but seems didn't handle the received packet in AP side, because no ping reply.

 

I tried to attached the air packet, but failed.

If you want to get it, just let me know how can I attach.

 

 

 

 

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