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Cannot log into gateway

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Cannot log into gateway

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Cannot log into gateway
Cannot log into gateway
2021-11-12 08:33:45
Model: Archer AX10  
Hardware Version:
Firmware Version:

Issue: Cannot log into gateway over wifi

 

Situation: On the same network. Can't log in from either the 2.4 or 5 ghz networks

AP isolation is enabled

 

Getting DHCP and DNS from the router

 

No middleware devives

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#1
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3 Reply
Re:Cannot log into gateway
2021-11-12 13:58:54 - last edited 2021-11-12 14:58:29

@123123212123 

 

You can manage the AX10 router in two ways:

1. Via web browser - you should open http://tplinkwifi.net or http://<your gateway IP address>

2. Via Tether app.

 

Are you able to log in when AP isolation is disabled ?

Do you see any error message when trying to log in via wi-fi ? Post a screenshot if any.

What are your wireless security settings ?

In general for better security use these:

 

 

Make sure the device is with the latest FW release.

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#2
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Re:Cannot log into gateway
2021-11-12 15:19:39

@terziyski figured thanks for the info. I wasn't able to manage the router using tether or via ip in the browser connected to wifi. I just realized that I can only get to the router if I'm directly connected to it. 

 

The router is up to date. I think I enabled Mac binding while messing around in the controls. Not sure if ap isolation prevents you from getting into the router via wifi or the tether app

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#3
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Re:Cannot log into gateway
2021-11-12 16:22:32

@123123212123 

 

If you have enabled Access Control feature that may be the reason for this behavior - disable that and test again.

If you're referring to IP MAC Binding, this should not affect the wi-fi access to the router's web interface.

You should be able to access the router's web management interface connected either via wi-fi or ethernet cable - see details here.

If that persists then refer to this guide.

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#4
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Helpful: 0

Views: 764

Replies: 3

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