Problema após atualização

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Problema após atualização

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Solknaar

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2021-12-05 23:48:31

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Registered: 2021-12-05

Problema após atualização

2021-12-05 23:48:31

Model: Archer C9

Hardware Version:

Firmware Version:

Eu estava com uma rede wifi funcionando perfeitamente com um Archer C9, conectado via cabo no DSL de Fibra, e um Archer C20 (AC750) conectado via wifi com o C9.

A rede era estável e funcionando sem problemas. Fui atualizar o C9 e desbaratou tudo. Fui obrigado a restar ambos os roteadores, e agora a rede wifi não funciona direito.

Saindo do DSL tem um nome de rede XXX

No C9 pus XXX para 2.4 e XXX5G para 5G

No C20 pus a mesma coisa, porém agora nada se conecta direito.

Alguma alma caridosa postaria configurações ideais para esses dois roteadores voltarem a se falarem ?

1 Reply

Kevin_Z

2021-12-06 08:11:54

Posts: 21219

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Registered: 2018-12-24

Re:Problema após atualização

2021-12-06 08:11:54

@solknaar

Hello, which router firmware had you upgraded, Archer C9 or C20? If you connect a phone or laptop to the C9 wireless, will you be able to access the internet? How about the LED status on the Archer C9? Please follow this troubleshooting guide to review all the basic settings on C9:

https://www.tp-link.com/support/faq/1556/

If the internet on the Archer C9 is working fine, then reset the Archer C20 and reconfigure it from scratch as follows:

https://www.tp-link.com/support/faq/1555/

BTW, what is the hardware and country code of the Archer C20?

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