Atualização de firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Atualização de firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Atualização de firmware
Atualização de firmware
2022-06-03 05:46:33 - last edited 2022-07-20 09:55:13
Model: Archer C20  
Hardware Version: V5
Firmware Version: 3.16.0 0.9.1 v6038.0 Build 191104 Rel.42012n

I'm trying to update the firmware of the archer c20 W router, but it says the file was not accepted. My language is Portuguese and what is on the router, but maybe I would have to download a version in English or another language to work. If you can help me with this issue.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Atualização de firmware-Solution
2022-06-03 10:55:27 - last edited 2022-06-03 11:28:07

  @adenilsonbrs 

 

The FW I've found for Archer C20<W> HW v5 is here.

It seems though you have the same or a newer FW version on your device.

My advise is to contact your local tech support and ask them if they can provide a newer FW version for your device.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
  2  
  2  
#6
Options
5 Reply
Re:Atualização de firmware
2022-06-03 08:21:18

  @adenilsonbrs 

 

You have to use a FW that match your device region and the HW version to do that properly - look at the bottom sticker to determine these two.

Then download the FW and be sure that these two match, before upgrading the device.

 

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#2
Options
Re:Atualização de firmware
2022-06-03 10:25:43

  @terziyski Yes, I downloaded the corresponding region of my device, but the error 4503 occurred saying that the file was not accepted.

  0  
  0  
#3
Options
Re:Atualização de firmware
2022-06-03 10:31:53

  @adenilsonbrs 

 

Except the region also you need to be sure that HW version from the bottom sticker matches too.

What's on your bottom sticker for FW region and HW version ?

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#4
Options
Re:Atualização de firmware
2022-06-03 10:37:44 - last edited 2022-06-03 10:39:00

  @terziyski  I downloaded the corresponding version which is 5.0.

  0  
  0  
#5
Options
Re:Atualização de firmware-Solution
2022-06-03 10:55:27 - last edited 2022-06-03 11:28:07

  @adenilsonbrs 

 

The FW I've found for Archer C20<W> HW v5 is here.

It seems though you have the same or a newer FW version on your device.

My advise is to contact your local tech support and ask them if they can provide a newer FW version for your device.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
  2  
  2  
#6
Options