Atualização de firmware

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Atualização de firmware

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Atualização de firmware
Atualização de firmware
2022-06-03 05:46:33 - last edited 2022-07-20 09:55:13
Model: Archer C20  
Hardware Version: V5
Firmware Version: 3.16.0 0.9.1 v6038.0 Build 191104 Rel.42012n

I'm trying to update the firmware of the archer c20 W router, but it says the file was not accepted. My language is Portuguese and what is on the router, but maybe I would have to download a version in English or another language to work. If you can help me with this issue.

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#1
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1 Accepted Solution
Re:Atualização de firmware-Solution
2022-06-03 10:55:27 - last edited 2022-06-03 11:28:07

  @adenilsonbrs 

 

The FW I've found for Archer C20<W> HW v5 is here.

It seems though you have the same or a newer FW version on your device.

My advise is to contact your local tech support and ask them if they can provide a newer FW version for your device.

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Recommended Solution
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Re:Atualização de firmware
2022-06-03 08:21:18

  @adenilsonbrs 

 

You have to use a FW that match your device region and the HW version to do that properly - look at the bottom sticker to determine these two.

Then download the FW and be sure that these two match, before upgrading the device.

 

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Re:Atualização de firmware
2022-06-03 10:25:43

  @terziyski Yes, I downloaded the corresponding region of my device, but the error 4503 occurred saying that the file was not accepted.

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#3
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Re:Atualização de firmware
2022-06-03 10:31:53

  @adenilsonbrs 

 

Except the region also you need to be sure that HW version from the bottom sticker matches too.

What's on your bottom sticker for FW region and HW version ?

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Re:Atualização de firmware
2022-06-03 10:37:44 - last edited 2022-06-03 10:39:00

  @terziyski  I downloaded the corresponding version which is 5.0.

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Re:Atualização de firmware-Solution
2022-06-03 10:55:27 - last edited 2022-06-03 11:28:07

  @adenilsonbrs 

 

The FW I've found for Archer C20<W> HW v5 is here.

It seems though you have the same or a newer FW version on your device.

My advise is to contact your local tech support and ask them if they can provide a newer FW version for your device.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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#6
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