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Tplink

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Tplink
Tplink
2022-01-30 17:13:31

Hi. Looking for help on reconnecting the net range extender ac750.

Basically I changed the internet provider but the device is still pointing to the old one and I do not know how to change it.

I tried reset it and start again from the app, but the app cannot find the device... even if it is connected to its wifi (but without internet connection)

 

Please help.. I am quite desperate.... superthanks!!!

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Re:Tplink
2022-02-07 14:46:15

@Taly 

Thanks for reaching out to us. 

Can you see the default extender Wi-Fi name which starts with TP-Link_extender XXXX after you reset ?

If you can't see default Wi-Fi name, that means you didn't successfully reset it. Please the steps below to reset and reconfigure. 

1.Reset it to prepare the setup:

How to hard reset TP-Link wireless access points, extenders to factory defaults
Note: Most LEDs should flash once when you reset it.

2.Re-configure it via Tether app:

How to configure Range Extender via Tether APP

Reconfiure it via web UI: 

How to configure my range extender via web GUI to extend an existing wireless network's coverage (new logo)?
More details please refer to our video if needed: https://youtu.be/oolmHBv7id8

If the above suggestions can't help you out, please share us with more details for the failure of the configuration, such as what's the prompt message when the configuration finished, the status of the LEDs in the device.

 

 

 

 

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