Not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not connecting
Not connecting
2022-02-24 19:31:25
Model: TP-Link Routers  
Hardware Version: V1
Firmware Version: Home

Not connecting

  0      
  0      
#1
Options
1 Reply
Re:Not connecting
2022-02-25 10:30:57

Hi @salimreza11122s    

Thanks for reaching out to us. 

May I know what is the model number and hardware version of your TP-Link router? 

If your TP-Link router can't connect to internet firstly, please connect your computer to your modem bypass TP-Link router to check if your modem has internet or not. 

If your modem is working fine, then please connect TP-Link router back to the modem and refer to below guide to troubleshoot:

What should I do if I cannot access the internet? - Using a DSL modem and a TP-Link router

What should I do if I cannot access the internet? - Using a cable modem and a TP-Link router

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 189

Replies: 1

Related Articles