TP-Link Archer C6 is disconnecting frequently.

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TP-Link Archer C6 is disconnecting frequently.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link Archer C6 is disconnecting frequently.
TP-Link Archer C6 is disconnecting frequently.
2022-03-07 12:09:32
Model: Archer C6  
Hardware Version: V3
Firmware Version: 1.0.14 Build 20211118 rel.43110

TP-Link Archer C6 router wifi is disconnecting frequently, say 5-6 times in 15 mins and connecting back automatically in few seconds. The wired connection from the router is working fine at those wifi disconnection times. When disconnected, showing "No internet" or "cant connect to this network" on system tray or Mobile.

ISP Provider: Act Fibernet

Connection Type: PPPoE

Hardware Versin: v3.20

Firmware Version: 1.0.14 Build 20211118 rel.43110 (Latest One)

 

I reset the router couple of times and that also didnt work. 

Can you please let me know the problem, troubleshooting or any service requirements?

 

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Re:TP-Link Archer C6 is disconnecting frequently.
2022-03-08 07:40:19

Hi @paavsoutlook 

Thanks for reaching out to us. 

Here are suggestions for your unstable wireless connection issue:

1. Please login to router web management page >>go to Advanced>>Wireless>>Wireless Settings>>disable Smart Connect>>Observe it is 2.4G or 5G drops the connection

How do I log into the web-based Utility (Management Page) of TP-Link wireless router?

 

2. In Wireless Settings page, change channel width to lower one and try different channel to find best one. 

Note: You can download Wi-Fi analyzer application to analyze which channel is the best one. 

 

3. Keep the router away from microwave ovens and other interference sources (refrigerators, ovens, Bluetooth devices, etc.)

 

4. Try to adjust the orientation of the antennas for maximum performance. We recommend placing it up high and also placing its antennas at 45 degrees (diagonally) or 0 degrees (straight out parallel to the floor), which will be more effective. Since antennas always transmit weakly at the base, do not place your wireless client device at the bottom of TP-LINK wireless device.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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