Unable to connect to ring doorbell

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2022-04-06 16:59:59

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Registered: 2022-04-06

Unable to connect to ring doorbell

2022-04-06 16:59:59

My ring doorbell cannot find the wifi extender

1 Reply

2022-04-11 07:25:41

Posts: 13167

Helpful: 2258

Solutions: 1847

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Registered: 2020-05-19

Re:Unable to connect to ring doorbell

2022-04-11 07:25:41

Thank you for reaching out to us for your concern, please confirm other wifi devices could connect to Extender's wifi network and get internet.

And link ring doorbell directly to wifi router and see if the set-up could be done?

If other device could connect to extender's wifi network, it is suggested reaching Ring support and see if they have any troubleshooting suggestions.