Archer C6 - "wan port link down" every few minutes

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Archer C6 - "wan port link down" every few minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 - "wan port link down" every few minutes
Archer C6 - "wan port link down" every few minutes
2022-04-22 13:14:30
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.1.8 Build 20210226 rel.34930(5553)

Hello All,

 

I use an Archer C6 router for my home network. I find the below entries every few minutes (mostly every 8 minutes). Cant get to find out what could be causing the issue. I am on the latest firmware. Any help would be of great help. Do let me know if there is any info that I can provide here.

 

    Line 23: 2022-04-22 18:16:53 network[0]: <6> 290000 wan port link down
    Line 37: 2022-04-22 18:08:48 network[0]: <6> 290000 wan port link down
    Line 49: 2022-04-22 18:00:41 network[0]: <6> 290000 wan port link down
    Line 77: 2022-04-22 17:52:33 network[0]: <6> 290000 wan port link down
    Line 99: 2022-04-22 17:34:25 network[0]: <6> 290000 wan port link down
    Line 119: 2022-04-22 17:26:20 network[0]: <6> 290000 wan port link down
    Line 157: 2022-04-22 17:18:13 network[0]: <6> 290000 wan port link down
    Line 202: 2022-04-22 17:10:07 network[0]: <6> 290000 wan port link down
    Line 221: 2022-04-22 17:01:59 network[0]: <6> 290000 wan port link down
    Line 235: 2022-04-22 16:53:52 network[0]: <6> 290000 wan port link down
    Line 249: 2022-04-22 16:45:45 network[0]: <6> 290000 wan port link down
    Line 266: 2022-04-22 16:37:39 network[0]: <6> 290000 wan port link down
    Line 278: 2022-04-22 16:29:32 network[0]: <6> 290000 wan port link down
    Line 291: 2022-04-22 16:21:25 network[0]: <6> 290000 wan port link down
    Line 303: 2022-04-22 16:03:17 network[0]: <6> 290000 wan port link down
    Line 315: 2022-04-22 15:55:10 network[0]: <6> 290000 wan port link down
    Line 331: 2022-04-22 15:47:03 network[0]: <6> 290000 wan port link down
    Line 354: 2022-04-22 15:38:57 network[0]: <6> 290000 wan port link down
    Line 366: 2022-04-22 15:30:49 network[0]: <6> 290000 wan port link down
    Line 378: 2022-04-22 15:22:43 network[0]: <6> 290000 wan port link down
    Line 390: 2022-04-22 15:14:36 network[0]: <6> 290000 wan port link down
    Line 417: 2022-04-22 15:06:29 network[0]: <6> 290000 wan port link down
    Line 429: 2022-04-22 14:58:22 network[0]: <6> 290000 wan port link down
    Line 447: 2022-04-22 14:50:15 network[0]: <6> 290000 wan port link down
    Line 475: 2022-04-22 14:32:09 network[0]: <6> 290000 wan port link down
    Line 487: 2022-04-22 14:24:00 network[0]: <6> 290000 wan port link down
    Line 499: 2022-04-22 14:15:55 network[0]: <6> 290000 wan port link down
    Line 511: 2022-04-22 14:07:49 network[0]: <6> 290000 wan port link down
    Line 523: 2022-04-22 13:59:41 network[0]: <6> 290000 wan port link down
 

The port link is back fine, within 2-4 seconds..

 

    Line 19: 2022-04-22 18:16:57 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 34: 2022-04-22 18:08:50 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 46: 2022-04-22 18:00:43 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 74: 2022-04-22 17:52:36 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 94: 2022-04-22 17:34:29 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 116: 2022-04-22 17:26:22 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 154: 2022-04-22 17:18:15 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 199: 2022-04-22 17:10:09 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 218: 2022-04-22 17:02:01 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 232: 2022-04-22 16:53:54 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 246: 2022-04-22 16:45:47 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 263: 2022-04-22 16:37:41 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 275: 2022-04-22 16:29:34 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 288: 2022-04-22 16:21:27 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 298: 2022-04-22 16:03:21 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 310: 2022-04-22 15:55:14 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 327: 2022-04-22 15:47:08 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 349: 2022-04-22 15:39:01 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 361: 2022-04-22 15:30:53 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 373: 2022-04-22 15:22:47 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 385: 2022-04-22 15:14:40 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 413: 2022-04-22 15:06:33 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 424: 2022-04-22 14:58:26 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 442: 2022-04-22 14:50:20 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 472: 2022-04-22 14:32:11 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 483: 2022-04-22 14:24:04 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 496: 2022-04-22 14:15:57 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 508: 2022-04-22 14:07:51 network[0]: <6> 290000 wan port link up with speed 1000M
    Line 520: 2022-04-22 13:59:44 network[0]: <6> 290000 wan port link up with speed 1000M

 

This is causing issues when on live calls or watching live streams.

 

Any help please ? Is it a problem with the ISP connection or something to with the settings on the router?

 

Thanks!

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Re:Archer C6 - "wan port link down" every few minutes
2022-04-22 13:44:00 - last edited 2022-04-22 15:17:13

  @SKG-BLR 

 

Usually this happens when the physical connection (ethernet cable itself or ethernet ports that this cable connects) is not stable.

If the ethernet cable from the ISP comes to your Archer C6 WAN port directly, call them and ask they check the cable that enters your C6 WAN port.

If you have any ISP provided device like modem/router before the C6, change the ethernet cable between them (use CAT 5E/6 cable).

 

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