M7000 not connecting to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

M7000 not connecting to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M7000 not connecting to internet
M7000 not connecting to internet
2022-06-30 07:21:10 - last edited 2022-07-06 02:10:11
Model: TP-Link Routers  
Hardware Version: V1
Firmware Version: 1.0.8 Build 210608 Rel. 1022n

Hi

i'm trying to install my new tplink m700, i followed the instructions but when i start the tplink the internet led does not come on and in the page 192.168.0.1 the "sim card status" is ready (attached file). What can i do to resolve the problem?

Thank you

File:
tplink-m7000.jpgDownload
  0      
  0      
#1
Options
1 Accepted Solution
Re:M7000 not connecting to internet-Solution
2022-07-01 11:37:09 - last edited 2022-07-06 02:10:11

  @cristiano_lazza 

 

Hi, please login the web interface via PC version(you could also choose PC version on the login page if you are only using smartphone), which will show more status information.

Then please check if it receives any 4G signal and if there is Internet IP address on Status page, you could refer to the instruction below for troubleshooting:

https://www.tp-link.com/en/support/faq/794/

 

Hope it helps!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:M7000 not connecting to internet-Solution
2022-07-01 11:37:09 - last edited 2022-07-06 02:10:11

  @cristiano_lazza 

 

Hi, please login the web interface via PC version(you could also choose PC version on the login page if you are only using smartphone), which will show more status information.

Then please check if it receives any 4G signal and if there is Internet IP address on Status page, you could refer to the instruction below for troubleshooting:

https://www.tp-link.com/en/support/faq/794/

 

Hope it helps!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
Re:M7000 not connecting to internet
2022-07-05 13:07:00

  @Sunshine 

hi

i solved it by changing the apn code.

thank you

  0  
  0  
#3
Options
Re:M7000 not connecting to internet
2022-07-06 02:10:00

  @cristiano_lazza 

 

Hi, glad to hear that you have solved the problem finally!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 1843

Replies: 3

Related Articles