M7000 not connecting to internet

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M7000 not connecting to internet

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cristiano_lazza

2022-06-30 07:21:10 - last edited 2022-07-06 02:10:11

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Registered: 2022-06-30

M7000 not connecting to internet

2022-06-30 07:21:10 - last edited 2022-07-06 02:10:11

Model: TP-Link Routers

Hardware Version: V1

Firmware Version: 1.0.8 Build 210608 Rel. 1022n

i'm trying to install my new tplink m700, i followed the instructions but when i start the tplink the internet led does not come on and in the page 192.168.0.1 the "sim card status" is ready (attached file). What can i do to resolve the problem?

Thank you

File:

tplink-m7000.jpgDownload

1 Accepted Solution

Sunshine

2022-07-01 11:37:09 - last edited 2022-07-06 02:10:11

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Re:M7000 not connecting to internet-Solution

2022-07-01 11:37:09 - last edited 2022-07-06 02:10:11

@cristiano_lazza

Hi, please login the web interface via PC version(you could also choose PC version on the login page if you are only using smartphone), which will show more status information.

Then please check if it receives any 4G signal and if there is Internet IP address on Status page, you could refer to the instruction below for troubleshooting:

https://www.tp-link.com/en/support/faq/794/

Hope it helps!

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M7000 not connecting to internet

M7000 not connecting to internet

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