M7000 not connecting to internet

M7000 not connecting to internet
M7000 not connecting to internet
2022-06-30 07:21:10 - last edited 2022-07-06 02:10:11
Hardware Version: V1
Firmware Version: 1.0.8 Build 210608 Rel. 1022n

Hi

i'm trying to install my new tplink m700, i followed the instructions but when i start the tplink the internet led does not come on and in the page 192.168.0.1 the "sim card status" is ready (attached file). What can i do to resolve the problem?

Thank you

File:
tplink-m7000.jpgDownload
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Re:M7000 not connecting to internet-Solution
2022-07-01 11:37:09 - last edited 2022-07-06 02:10:11

  @cristiano_lazza 

 

Hi, please login the web interface via PC version(you could also choose PC version on the login page if you are only using smartphone), which will show more status information.

Then please check if it receives any 4G signal and if there is Internet IP address on Status page, you could refer to the instruction below for troubleshooting:

https://www.tp-link.com/en/support/faq/794/

 

Hope it helps!

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Re:M7000 not connecting to internet-Solution
2022-07-01 11:37:09 - last edited 2022-07-06 02:10:11

  @cristiano_lazza 

 

Hi, please login the web interface via PC version(you could also choose PC version on the login page if you are only using smartphone), which will show more status information.

Then please check if it receives any 4G signal and if there is Internet IP address on Status page, you could refer to the instruction below for troubleshooting:

https://www.tp-link.com/en/support/faq/794/

 

Hope it helps!

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Re:M7000 not connecting to internet
2022-07-05 13:07:00

  @Sunshine 

hi

i solved it by changing the apn code.

thank you

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Re:M7000 not connecting to internet
2022-07-06 02:10:00

  @cristiano_lazza 

 

Hi, glad to hear that you have solved the problem finally!

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