ER7206 can't maintain consistent RDP connection
ER7206 can't maintain consistent RDP connection
So we bought an ER7206 and we've come across a problem where RDP users on the same network are not able to maintain a connection. What I mean is the machines running the RDP client software and the machines that are running RDP to be connected to are both on the same network, same subnet. There is no NAT going on.
No issues with the past router but as soon as we installed the ER7206 there are random RDP disconnects for all users.
Here are things we have done to see if we can correct this issue:
- Restarted every device on the network
- Cleaned up networking with <netsh winsock reset> and <netsh int ip reset>
- Allocate Static IPs for each device instead of DHCP
- Force RDP to not use UDP and only TCP (Registry and Group Policy hack)
- Used the Remote Desktop Client from the Microsoft Store
- Reduced Graphics when connecting to 16bits
- Disabled Smart Card and Persistent Bitmap Caching
None of these helped. Not in any noticeable way. So the only thing we've got is that we had a router replaced and RDP keeps disconnecting.
We found an error code buried in the logs: 3489660929
Researching this error keeps pointing to a networking issue. We've done all the recommended fixes we could find. Is there any known issues for maintaining consistent connections with this router? Are there any suggestions on what we can try next?
Here is the dreaded error on the client side:
Thanks for any help!
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@GRL ya each RDP machine is on the LAN and has the default 3389 and we have PCs on the same LAN accessing the RDP machines. We also have VPN users working from home accessing their own RDP machines on the LAN.
Pretty straightforward setup and I made sure of all the settings on each device last night.
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As a test, disable UDP over RDP on each affected machine using Group Policy:
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Connection Client
Turn off UDP on Client = Enabled
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Connections
Select RDP transport protocol = Enabled / Use only TCP
I'd bet that solves it.
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you r thinking what i am thinking.
turn off the udp!!!
I googled it to prove me points. windows rdp server listens on both tcp/udp. udp is not suitable for a stable and long connection. udp session out time could be the issue in your case.
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@Bluebeep Hi, it looks like you're encountering some trouble with your ER7206 router and RDP connections. Have you considered reaching out to the manufacturer for support or to see if there are any known issues with the ER7206 and RDP connections? It might also be helpful to check with the vendor from where you purchased the router to see if they offer any maintenance Virginia services for the router. If you're still unable to resolve the issue, you could try reaching out to a local networking professional for assistance.
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